Home Health Agency

Customcare Home Health Services Inc

Quality Rating:
Patient Survey Rating:
Not Available
Location
9826 Bond Road, Suite A
Elk Grove, CA 95624

Phone Number
(916) 714-1155

About Customcare Home Health Services Inc

Customcare Home Health Services Inc is a home health agency in Elk Grove , California. This facility was certified by Medicare on 06/04/2015. Customcare Home Health Services Inc offers nursing care, physical therapy and medical social services . 94% of patients recommend the home health agency to friends and family .

Customcare Home Health Services Inc is located at 9826 Bond Road, Suite A, Elk Grove, CA 95624 and can be contacted via phone number (916) 714-1155.

Services Offered

Nursing care
Yes
Physical therapy
Yes
Occupational therapy
No
Speech therapy
No
Medical social services
Yes
Home health aide
No

Details

Provider Name Customcare Home Health Services Inc
Ownership type Proprietary
Medicare certification date 06/04/2015
Certification Number 059666
Address 9826 Bond Road, Suite A
Elk Grove, CA 95624
Phone Number (916) 714-1155

Quality Rating

Managing daily activities

How often patients got better at walking or moving around
75.1%
How often patients got better at getting in and out of bed
89.4%
How often patients got better at bathing
79.4%

Treating symptoms

How often patients’ breathing improved
64.2%
How often patients’ wounds improved or healed after an operation
N/A
Changes in skin integrity post-acute care: pressure ulcer/injury
0.00%

Preventing harm

How often the home health team began their patients’ care in a timely manner
100
94.6%
How often the home health team taught patients (or their family caregivers) about their drugs
100%
How often patients got better at taking their drugs correctly by mouth
69.2%
How often the home health team checked patients’ risk of falling
100%
How often the home health team checked patients for depression
98.9%
How often the home health team determined whether patients received a flu shot for the current flu season
100%
How often the home health team made sure that their patients have received a pneumococcal vaccine (pneumonia shot)
96.7%
For patients with diabetes, how often the home health team got doctor’s orders, gave foot care, and taught patients about foot care
100%
How often physician-recommended actions to address medication issues were completed timely
97.8%

Preventing unplanned hospital care

How often home health patients had to be admitted to the hospital
19.7%
How often patients receiving home health care needed any urgent, unplanned care in the hospital emergency room – without being admitted to the hospital
18.9%
How often patients remained in the community after discharge from home health
Same As National Rate
80.32%
How often patients were re-admitted to the hospital for a potentially-preventable condition after discharge from home health
Same As National Rate
3.48%

Payment & value of care

How much Medicare spends on an episode of care at this agency, compared to Medicare spending across all agencies nationally
1.02

Patient survey rating

Survey Results

How often the home health team gave care in a professional way
97 %
How well did the home health team communicate with patients
90 %
Did the home health team discuss medicines, pain, and home safety with patients
82 %
How do patients rate the overall care from the home health agency
99 %
Would patients recommend the home health agency to friends and family
94 %