Home Health Agency

Firsthealth Home Care

Quality Rating:
Patient Survey Rating:
Location
181 Westgate Drive Suite A
West End, NC 27376

Phone Number
(910) 295-2211

About Firsthealth Home Care

Firsthealth Home Care is a home health agency in West End , North Carolina. This facility was certified by Medicare on 10/03/1998. Firsthealth Home Care offers nursing care, physical therapy, occupational therapy, medical social services and home health aide . 87% of patients recommend the home health agency to friends and family .

Firsthealth Home Care is located at 181 Westgate Drive Suite A, West End, NC 27376 and can be contacted via phone number (910) 295-2211.

Services Offered

Nursing care
Yes
Physical therapy
Yes
Occupational therapy
Yes
Speech therapy
No
Medical social services
Yes
Home health aide
Yes

Details

Provider Name Firsthealth Home Care
Ownership type Non - Profit Private
Medicare certification date 10/03/1998
Certification Number 347230
Address 181 Westgate Drive Suite A
West End, NC 27376
Phone Number (910) 295-2211

Quality Rating

Managing daily activities

How often patients got better at walking or moving around
78.3%
How often patients got better at getting in and out of bed
84.2%
How often patients got better at bathing
79.2%

Treating symptoms

How often patients’ breathing improved
84.9%
How often patients’ wounds improved or healed after an operation
96.1%
Changes in skin integrity post-acute care: pressure ulcer/injury
0.09%

Preventing harm

How often the home health team began their patients’ care in a timely manner
77.4
97.8%
How often the home health team taught patients (or their family caregivers) about their drugs
99.7%
How often patients got better at taking their drugs correctly by mouth
72.7%
How often the home health team checked patients’ risk of falling
100%
How often the home health team checked patients for depression
99.2%
How often the home health team determined whether patients received a flu shot for the current flu season
77.4%
How often the home health team made sure that their patients have received a pneumococcal vaccine (pneumonia shot)
84.7%
For patients with diabetes, how often the home health team got doctor’s orders, gave foot care, and taught patients about foot care
97.3%
How often physician-recommended actions to address medication issues were completed timely
98.4%

Preventing unplanned hospital care

How often home health patients had to be admitted to the hospital
13.4%
How often patients receiving home health care needed any urgent, unplanned care in the hospital emergency room – without being admitted to the hospital
10.8%
How often patients remained in the community after discharge from home health
Better Than National Rate
90.42%
How often patients were re-admitted to the hospital for a potentially-preventable condition after discharge from home health
Same As National Rate
3.25%

Payment & value of care

How much Medicare spends on an episode of care at this agency, compared to Medicare spending across all agencies nationally
0.93

Patient survey rating

Survey Results

How often the home health team gave care in a professional way
93 %
How well did the home health team communicate with patients
91 %
Did the home health team discuss medicines, pain, and home safety with patients
83 %
How do patients rate the overall care from the home health agency
88 %
Would patients recommend the home health agency to friends and family
87 %