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Home Health Agency

Gentle Home Care Services

Quality Rating:
Patient Survey Rating:
Location
140 Willow Street, Unit 3, 2Nd Floor
North Andover, MA 1845

Phone Number
(978) 258-8479

About Gentle Home Care Services

Gentle Home Care Services is a home health agency in North Andover , Massachusetts. This facility was certified by Medicare on 03/17/2014. Gentle Home Care Services offers nursing care, physical therapy, occupational therapy, speech therapy, medical social services and home health aide . 89% of patients recommend the home health agency to friends and family .

Gentle Home Care Services is located at 140 Willow Street, Unit 3, 2Nd Floor, North Andover, MA 1845 and can be contacted via phone number (978) 258-8479.

Services Offered

Nursing care
Yes
Physical therapy
Yes
Occupational therapy
Yes
Speech therapy
Yes
Medical social services
Yes
Home health aide
Yes

Details

Provider Name Gentle Home Care Services
Ownership type Proprietary
Medicare certification date 03/17/2014
Certification Number 227580
Address 140 Willow Street, Unit 3, 2Nd Floor
North Andover, MA 1845
Phone Number (978) 258-8479

Quality Rating

Managing daily activities

How often patients got better at walking or moving around
68.0%
How often patients got better at getting in and out of bed
55.2%
How often patients got better at bathing
57.8%

Treating symptoms

How often patients’ breathing improved
65.0%
How often patients’ wounds improved or healed after an operation
N/A
Changes in skin integrity post-acute care: pressure ulcer/injury
0.25%

Preventing harm

How often the home health team began their patients’ care in a timely manner
62.9
97.2%
How often the home health team taught patients (or their family caregivers) about their drugs
93.1%
How often patients got better at taking their drugs correctly by mouth
33.1%
How often the home health team checked patients’ risk of falling
100%
How often the home health team checked patients for depression
100%
How often the home health team determined whether patients received a flu shot for the current flu season
62.9%
How often the home health team made sure that their patients have received a pneumococcal vaccine (pneumonia shot)
83.9%
For patients with diabetes, how often the home health team got doctor’s orders, gave foot care, and taught patients about foot care
100%
How often physician-recommended actions to address medication issues were completed timely
91.7%

Preventing unplanned hospital care

How often home health patients had to be admitted to the hospital
N/A
How often patients receiving home health care needed any urgent, unplanned care in the hospital emergency room – without being admitted to the hospital
N/A
How often patients remained in the community after discharge from home health

Not Available%
How often patients were re-admitted to the hospital for a potentially-preventable condition after discharge from home health

Not Available%

Payment & value of care

How much Medicare spends on an episode of care at this agency, compared to Medicare spending across all agencies nationally
N/A

Patient survey rating

Survey Results

How often the home health team gave care in a professional way
90 %
How well did the home health team communicate with patients
87 %
Did the home health team discuss medicines, pain, and home safety with patients
87 %
How do patients rate the overall care from the home health agency
87 %
Would patients recommend the home health agency to friends and family
89 %

Home Health Care Facilities in North Andover