Home Health Agency

Health Calls

Quality Rating:
Patient Survey Rating:
Location
1220 Broadcasting Road, Suite 202
Wyomissing, PA 19610

Phone Number
(610) 685-2422

About Health Calls

Health Calls is a home health agency in Wyomissing , Pennsylvania. This facility was certified by Medicare on 08/20/1990. Health Calls offers nursing care, physical therapy, occupational therapy, speech therapy, medical social services and home health aide . 77% of patients recommend the home health agency to friends and family .

Health Calls is located at 1220 Broadcasting Road, Suite 202, Wyomissing, PA 19610 and can be contacted via phone number (610) 685-2422.

Services Offered

Nursing care
Yes
Physical therapy
Yes
Occupational therapy
Yes
Speech therapy
Yes
Medical social services
Yes
Home health aide
Yes

Details

Provider Name Health Calls
Ownership type Proprietary
Medicare certification date 08/20/1990
Certification Number 397495
Address 1220 Broadcasting Road, Suite 202
Wyomissing, PA 19610
Phone Number (610) 685-2422

Quality Rating

Managing daily activities

How often patients got better at walking or moving around
68.6%
How often patients got better at getting in and out of bed
77.7%
How often patients got better at bathing
69.8%

Treating symptoms

How often patients’ breathing improved
70.3%
How often patients’ wounds improved or healed after an operation
91.4%
Changes in skin integrity post-acute care: pressure ulcer/injury
0.07%

Preventing harm

How often the home health team began their patients’ care in a timely manner
94.6
98.1%
How often the home health team taught patients (or their family caregivers) about their drugs
98.5%
How often patients got better at taking their drugs correctly by mouth
63.4%
How often the home health team checked patients’ risk of falling
100%
How often the home health team checked patients for depression
99.5%
How often the home health team determined whether patients received a flu shot for the current flu season
94.6%
How often the home health team made sure that their patients have received a pneumococcal vaccine (pneumonia shot)
96.3%
For patients with diabetes, how often the home health team got doctor’s orders, gave foot care, and taught patients about foot care
99.5%
How often physician-recommended actions to address medication issues were completed timely
94.8%

Preventing unplanned hospital care

How often home health patients had to be admitted to the hospital
15.7%
How often patients receiving home health care needed any urgent, unplanned care in the hospital emergency room – without being admitted to the hospital
11.5%
How often patients remained in the community after discharge from home health
Better Than National Rate
90.79%
How often patients were re-admitted to the hospital for a potentially-preventable condition after discharge from home health
Same As National Rate
3.49%

Payment & value of care

How much Medicare spends on an episode of care at this agency, compared to Medicare spending across all agencies nationally
1.04

Patient survey rating

Survey Results

How often the home health team gave care in a professional way
88 %
How well did the home health team communicate with patients
85 %
Did the home health team discuss medicines, pain, and home safety with patients
78 %
How do patients rate the overall care from the home health agency
84 %
Would patients recommend the home health agency to friends and family
77 %