Hospital

Acadia General Hospital

Quality Rating:
Patient Survey Rating:
Location
1305 Crowley Rayne Highway
Crowley, LA 70526

Phone Number
(337) 783-3222

About Acadia General Hospital

Acadia General Hospital is an acute care hospital located in Crowley, Louisiana. This hospital ownership type is Voluntary non-profit - Private. According to Centers for Medicare & Medicaid Services (CMS) rating, Acadia General Hospital scores above national average on 2 quality topics: Safety of Care and Timeliness of Care. The recent patient survey in this hospital shows: good communication nurses, very good communication with doctors, good care transition in the hospital, hospital cleanliness at a high level and hospital quietness at a very high level.
69% of patients would definitely recommend Acadia General Hospital.

Acadia General Hospital is located at 1305 Crowley Rayne Highway, Crowley, LA 70526 and can be contacted via phone number (337) 783-3222.

Details

Able to receive lab results electronically
Yes
Able to track patients' lab results, tests, and referrals electronically between visits
No
Meets criteria for promoting interoperability of certified electronic health records (EHRs):
Yes

Overview

Hostpital Name Acadia General Hospital
Hospital Type Acute Care Hospitals
Ownership Voluntary non-profit - Private
Address 1305 Crowley Rayne Highway
Crowley, LA 70526
Phone (337) 783-3222

Overall Hospital Quality Rating

The Overall Hospital Quality Star rating summarizes a variety of measures across 7 areas of quality. Rating was created by Centers for Medicare & Medicaid Services (CMS).

Mortality
Same as the national average
Safety of Care
Above the national average
Readmission
Below the national average
Patient Experience
Same as the national average
Effectiveness of Care
Same as the national average
Timeliness of Care
Above the national average
Efficient use of Medical Imaging
Not Available

Patient Survey

The patient survey rating measures patients' experiences of their hospital care. Recently discharged patients were asked about important topics like how well nurses and doctors communicated, how responsive hospital staff were to their needs, and the cleanliness and quietness of the hospital environment.

Nurse communication

Patients who reported that their nurses "Always" communicated well
82 %
Patients who reported that their nurses "Always" listened carefully to them
80 %
Patients who reported that their nurses "Always" explained things in a way they could understand
79 %

Doctor communication

Patients who reported that their doctors "Always" communicated well
90 %
Patients who reported that their doctors "Always" explained things in a way they could understand
88 %
Patients who reported that their doctors "Always" listened carefully to them
88 %

Care transition

Patients who reported that their nurses "Always" treated them with courtesy and respect
88 %
Patients who reported that they "Always" received help as soon as they wanted
62 %
Patients who reported that their doctors "Always" treated them with courtesy and respect
93 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs
48 %
Patients who reported that they "Always" received help after using the call button as soon as they wanted
62 %
Patients who reported that they "Always" received bathroom help as soon as they wanted
62 %

Cleanliness

Patients who reported that their room and bathroom were "Always" clean
84 %

Quietness

Patients who reported that the area around their room was "Always" quiet at night
75 %

Communication about medicines

Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for
77 %
Patients who reported that staff "Always" explained about medicines before giving it to them
65 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital
68 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects
53 %

Discharge information

Patients who reported that YES, they did discuss whether they would need help after discharge
87 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge
84 %
Patients who reported that YES, they were given information about what to do during their recovery at home
85 %
Patients who "Strongly Agree" they understood their care when they left the hospital
58 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health
59 %

Recommend hospital

Patients who reported YES, they would definitely recommend the hospital
69 %

Overall hospital rating

Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)
76 %