Hospital

Avera Hand County Memorial Hospital And Clinic

Quality Rating:
Patient Survey Rating:
Not Available
Location
300 W 5Th St
Miller, SD 57362

Phone Number
(605) 853-2421

About Avera Hand County Memorial Hospital And Clinic

Avera Hand County Memorial Hospital And Clinic is a critical access hospital located in Miller, South Dakota. This hospital ownership type is Voluntary non-profit - Private. According to Centers for Medicare & Medicaid Services (CMS) rating, Avera Hand County Memorial Hospital And Clinic scores above national average on 1 quality topic: Timeliness of Care.
96% of patients would definitely recommend Avera Hand County Memorial Hospital And Clinic.

Avera Hand County Memorial Hospital And Clinic is located at 300 W 5Th St, Miller, SD 57362 and can be contacted via phone number (605) 853-2421.

Details

Able to receive lab results electronically
Not Available
Able to track patients' lab results, tests, and referrals electronically between visits
Not Available
Meets criteria for promoting interoperability of certified electronic health records (EHRs):
Yes

Overview

Hostpital Name Avera Hand County Memorial Hospital And Clinic
Hospital Type Critical Access Hospitals
Ownership Voluntary non-profit - Private
Address 300 W 5Th St
Miller, SD 57362
Phone (605) 853-2421

Overall Hospital Quality Rating

The Overall Hospital Quality Star rating summarizes a variety of measures across 7 areas of quality. Rating was created by Centers for Medicare & Medicaid Services (CMS).

Mortality
Same as the national average
Safety of Care
Not Available
Readmission
Same as the national average
Patient Experience
Not Available
Effectiveness of Care
Not Available
Timeliness of Care
Above the national average
Efficient use of Medical Imaging
Not Available

Patient Survey

The patient survey rating measures patients' experiences of their hospital care. Recently discharged patients were asked about important topics like how well nurses and doctors communicated, how responsive hospital staff were to their needs, and the cleanliness and quietness of the hospital environment.

Nurse communication

Patients who reported that their nurses "Always" communicated well
93 %
Patients who reported that their nurses "Always" listened carefully to them
95 %
Patients who reported that their nurses "Always" explained things in a way they could understand
82 %

Doctor communication

Patients who reported that their doctors "Always" communicated well
95 %
Patients who reported that their doctors "Always" explained things in a way they could understand
86 %
Patients who reported that their doctors "Always" listened carefully to them
94 %

Care transition

Patients who reported that their nurses "Always" treated them with courtesy and respect
100 %
Patients who reported that they "Always" received help as soon as they wanted
94 %
Patients who reported that their doctors "Always" treated them with courtesy and respect
99 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs
54 %
Patients who reported that they "Always" received help after using the call button as soon as they wanted
96 %
Patients who reported that they "Always" received bathroom help as soon as they wanted
91 %

Cleanliness

Patients who reported that their room and bathroom were "Always" clean
95 %

Quietness

Patients who reported that the area around their room was "Always" quiet at night
80 %

Communication about medicines

Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for
95 %
Patients who reported that staff "Always" explained about medicines before giving it to them
84 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital
78 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects
71 %

Discharge information

Patients who reported that YES, they did discuss whether they would need help after discharge
82 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge
83 %
Patients who reported that YES, they were given information about what to do during their recovery at home
82 %
Patients who "Strongly Agree" they understood their care when they left the hospital
62 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health
56 %

Recommend hospital

Patients who reported YES, they would definitely recommend the hospital
96 %

Overall hospital rating

Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)
93 %