Hospital

Battle Creek Va Medical Center

Quality Rating:
Not Available
Patient Survey Rating:
Location
5500 Armstrong Rd.
Battle Creek, MI 49037

Phone Number
(269) 966-5600

About Battle Creek Va Medical Center

Battle Creek Va Medical Center is an acute care hospital (department of defence) located in Battle Creek, Michigan. This hospital ownership type is Department of Defense. The recent patient survey in this hospital shows hospital quietness at a high level.
61% of patients would definitely recommend Battle Creek Va Medical Center.

Battle Creek Va Medical Center is located at 5500 Armstrong Rd., Battle Creek, MI 49037 and can be contacted via phone number (269) 966-5600.

Overview

Hostpital Name Battle Creek Va Medical Center
Hospital Type Acute Care - Department Of Defense
Ownership Department of Defense
Address 5500 Armstrong Rd.
Battle Creek, MI 49037
Phone (269) 966-5600

Patient Survey

The patient survey rating measures patients' experiences of their hospital care. Recently discharged patients were asked about important topics like how well nurses and doctors communicated, how responsive hospital staff were to their needs, and the cleanliness and quietness of the hospital environment.

Nurse communication

Patients who reported that their nurses "Always" communicated well
79 %
Patients who reported that their nurses "Always" listened carefully to them
76 %
Patients who reported that their nurses "Always" explained things in a way they could understand
77 %

Doctor communication

Patients who reported that their doctors "Always" communicated well
80 %
Patients who reported that their doctors "Always" explained things in a way they could understand
79 %
Patients who reported that their doctors "Always" listened carefully to them
77 %

Care transition

Patients who reported that their nurses "Always" treated them with courtesy and respect
83 %
Patients who reported that they "Always" received help as soon as they wanted
70 %
Patients who reported that their doctors "Always" treated them with courtesy and respect
84 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs
42 %
Patients who reported that they "Always" received help after using the call button as soon as they wanted
73 %
Patients who reported that they "Always" received bathroom help as soon as they wanted
67 %

Cleanliness

Patients who reported that their room and bathroom were "Always" clean
66 %

Quietness

Patients who reported that the area around their room was "Always" quiet at night
64 %

Communication about medicines

Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for
83 %
Patients who reported that staff "Always" explained about medicines before giving it to them
64 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital
69 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects
44 %

Discharge information

Patients who reported that YES, they did discuss whether they would need help after discharge
77 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge
79 %
Patients who reported that YES, they were given information about what to do during their recovery at home
78 %
Patients who "Strongly Agree" they understood their care when they left the hospital
55 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health
53 %

Recommend hospital

Patients who reported YES, they would definitely recommend the hospital
61 %

Overall hospital rating

Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)
65 %