About Baylor Scott & White Texas Spine & Joint Hospital
Baylor Scott & White Texas Spine & Joint Hospital
is an acute care hospital
located in Tyler, Texas. This hospital ownership
type
is Physician.
According to Centers for Medicare & Medicaid Services (CMS) rating, Baylor Scott & White Texas Spine & Joint Hospital scores above national average on 2 quality topics: Safety of Care and Patient Experience.
The recent patient survey in this hospital shows: very good communication nurses, very good communication with doctors, very care transition in the hospital, hospital cleanliness at a high level, hospital quietness at a very high level, very good communication about medicines and good discharge information.
90% of patients would definitely recommend Baylor Scott & White Texas Spine & Joint Hospital.
Baylor Scott & White Texas Spine & Joint Hospital is located at 1814 Roseland Boulevard, Tyler, TX 75701 and can be contacted via phone
number (903) 525-3300.
Overall Hospital Quality
Rating
The Overall Hospital Quality Star rating summarizes a variety of measures across 7 areas of
quality. Rating was created by Centers for Medicare & Medicaid Services (CMS).
Safety of Care
Above the national average
Readmission
Not Available
Patient Experience
Above the national average
Effectiveness of Care
Not Available
Timeliness of Care
Same as the national average
Efficient use of Medical Imaging
Not Available
Patient Survey
The patient survey rating measures patients' experiences of their hospital care. Recently
discharged patients were asked about important topics like how well nurses and doctors
communicated, how responsive hospital staff were to their needs, and the cleanliness and
quietness of the hospital environment.
Nurse communication
Patients who reported that their nurses "Always" communicated well
89
%
Patients who reported that their nurses "Always" listened carefully to them
89
%
Patients who reported that their nurses "Always" explained things in a way they could understand
86
%
Doctor communication
Patients who reported that their doctors "Always" communicated well
88
%
Patients who reported that their doctors "Always" explained things in a way they could understand
84
%
Patients who reported that their doctors "Always" listened carefully to them
88
%
Care transition
Patients who reported that their nurses "Always" treated them with courtesy and respect
92
%
Patients who reported that they "Always" received help as soon as they wanted
83
%
Patients who reported that their doctors "Always" treated them with courtesy and respect
93
%
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs
59
%
Patients who reported that they "Always" received help after using the call button as soon as they wanted
85
%
Patients who reported that they "Always" received bathroom help as soon as they wanted
82
%
Cleanliness
Patients who reported that their room and bathroom were "Always" clean
82
%
Quietness
Patients who reported that the area around their room was "Always" quiet at night
77
%
Communication about medicines
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for
87
%
Patients who reported that staff "Always" explained about medicines before giving it to them
75
%
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital
69
%
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects
62
%
Discharge information
Patients who reported that YES, they did discuss whether they would need help after discharge
90
%
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge
93
%
Patients who reported that YES, they were given information about what to do during their recovery at home
91
%
Patients who "Strongly Agree" they understood their care when they left the hospital
64
%
Patients who "Strongly Agree" that they understood their responsiblities in managing their health
65
%
Recommend hospital
Patients who reported YES, they would definitely recommend the hospital
90
%
Overall hospital rating
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)
88
%