About Centracare Health - Monticello
Centracare Health - Monticello
is a critical access hospital
located in Monticello, Minnesota. This hospital ownership
type
is Voluntary non-profit - Private.
According to Centers for Medicare & Medicaid Services (CMS) rating, Centracare Health - Monticello scores above national average on 2 quality topics: Patient Experience and Timeliness of Care.
The recent patient survey in this hospital shows: very good communication nurses, good communication with doctors, hospital cleanliness at a high level, hospital quietness at a very high level, very good communication about medicines and very good discharge information.
77% of patients would definitely recommend Centracare Health - Monticello.
Centracare Health - Monticello is located at 1013 Hart Boulevard, Monticello, MN 55362 and can be contacted via phone
number (763) 295-2945.
Overall Hospital Quality
Rating
The Overall Hospital Quality Star rating summarizes a variety of measures across 7 areas of
quality. Rating was created by Centers for Medicare & Medicaid Services (CMS).
Safety of Care
Not Available
Readmission
Not Available
Patient Experience
Above the national average
Effectiveness of Care
Same as the national average
Timeliness of Care
Above the national average
Efficient use of Medical Imaging
Not Available
Patient Survey
The patient survey rating measures patients' experiences of their hospital care. Recently
discharged patients were asked about important topics like how well nurses and doctors
communicated, how responsive hospital staff were to their needs, and the cleanliness and
quietness of the hospital environment.
Nurse communication
Patients who reported that their nurses "Always" communicated well
87
%
Patients who reported that their nurses "Always" listened carefully to them
88
%
Patients who reported that their nurses "Always" explained things in a way they could understand
82
%
Doctor communication
Patients who reported that their doctors "Always" communicated well
85
%
Patients who reported that their doctors "Always" explained things in a way they could understand
80
%
Patients who reported that their doctors "Always" listened carefully to them
86
%
Care transition
Patients who reported that their nurses "Always" treated them with courtesy and respect
92
%
Patients who reported that they "Always" received help as soon as they wanted
80
%
Patients who reported that their doctors "Always" treated them with courtesy and respect
89
%
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs
52
%
Patients who reported that they "Always" received help after using the call button as soon as they wanted
76
%
Patients who reported that they "Always" received bathroom help as soon as they wanted
84
%
Cleanliness
Patients who reported that their room and bathroom were "Always" clean
85
%
Quietness
Patients who reported that the area around their room was "Always" quiet at night
76
%
Communication about medicines
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for
83
%
Patients who reported that staff "Always" explained about medicines before giving it to them
70
%
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital
58
%
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects
58
%
Discharge information
Patients who reported that YES, they did discuss whether they would need help after discharge
93
%
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge
91
%
Patients who reported that YES, they were given information about what to do during their recovery at home
92
%
Patients who "Strongly Agree" they understood their care when they left the hospital
53
%
Patients who "Strongly Agree" that they understood their responsiblities in managing their health
49
%
Recommend hospital
Patients who reported YES, they would definitely recommend the hospital
77
%
Overall hospital rating
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)
80
%