Hospital

Cheyenne Regional Medical Center

Quality Rating:
Patient Survey Rating:
Location
214 East 23Rd Street
Cheyenne, WY 82001

Phone Number
(307) 633-7600

About Cheyenne Regional Medical Center

Cheyenne Regional Medical Center is an acute care hospital located in Cheyenne, Wyoming. This hospital ownership type is Voluntary non-profit - Other. According to Centers for Medicare & Medicaid Services (CMS) rating, Cheyenne Regional Medical Center scores above national average on 3 quality topics: Mortality, Safety of Care and Readmission. The recent patient survey in this hospital shows: good communication nurses and hospital cleanliness at a high level.
66% of patients would definitely recommend Cheyenne Regional Medical Center.

Cheyenne Regional Medical Center is located at 214 East 23Rd Street, Cheyenne, WY 82001 and can be contacted via phone number (307) 633-7600.

Details

Able to receive lab results electronically
Yes
Able to track patients' lab results, tests, and referrals electronically between visits
Yes
Meets criteria for promoting interoperability of certified electronic health records (EHRs):
Yes

Overview

Hostpital Name Cheyenne Regional Medical Center
Hospital Type Acute Care Hospitals
Ownership Voluntary non-profit - Other
Address 214 East 23Rd Street
Cheyenne, WY 82001
Phone (307) 633-7600

Overall Hospital Quality Rating

The Overall Hospital Quality Star rating summarizes a variety of measures across 7 areas of quality. Rating was created by Centers for Medicare & Medicaid Services (CMS).

Mortality
Above the national average
Safety of Care
Above the national average
Readmission
Above the national average
Patient Experience
Below the national average
Effectiveness of Care
Same as the national average
Timeliness of Care
Same as the national average
Efficient use of Medical Imaging
Same as the national average

Patient Survey

The patient survey rating measures patients' experiences of their hospital care. Recently discharged patients were asked about important topics like how well nurses and doctors communicated, how responsive hospital staff were to their needs, and the cleanliness and quietness of the hospital environment.

Nurse communication

Patients who reported that their nurses "Always" communicated well
79 %
Patients who reported that their nurses "Always" listened carefully to them
76 %
Patients who reported that their nurses "Always" explained things in a way they could understand
74 %

Doctor communication

Patients who reported that their doctors "Always" communicated well
79 %
Patients who reported that their doctors "Always" explained things in a way they could understand
72 %
Patients who reported that their doctors "Always" listened carefully to them
77 %

Care transition

Patients who reported that their nurses "Always" treated them with courtesy and respect
87 %
Patients who reported that they "Always" received help as soon as they wanted
66 %
Patients who reported that their doctors "Always" treated them with courtesy and respect
88 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs
42 %
Patients who reported that they "Always" received help after using the call button as soon as they wanted
64 %
Patients who reported that they "Always" received bathroom help as soon as they wanted
68 %

Cleanliness

Patients who reported that their room and bathroom were "Always" clean
79 %

Quietness

Patients who reported that the area around their room was "Always" quiet at night
57 %

Communication about medicines

Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for
75 %
Patients who reported that staff "Always" explained about medicines before giving it to them
61 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital
56 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects
47 %

Discharge information

Patients who reported that YES, they did discuss whether they would need help after discharge
85 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge
87 %
Patients who reported that YES, they were given information about what to do during their recovery at home
86 %
Patients who "Strongly Agree" they understood their care when they left the hospital
49 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health
48 %

Recommend hospital

Patients who reported YES, they would definitely recommend the hospital
66 %

Overall hospital rating

Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)
68 %