Hospital

Clay County Hospital

Quality Rating:
Patient Survey Rating:
Not Available
Location
911 Stacy Burk Drive
Flora, IL 62839

Phone Number
(618) 662-2131

About Clay County Hospital

Clay County Hospital is a critical access hospital located in Flora, Illinois. This hospital ownership type is Government - Local.
64% of patients would definitely recommend Clay County Hospital.

Clay County Hospital is located at 911 Stacy Burk Drive, Flora, IL 62839 and can be contacted via phone number (618) 662-2131.

Details

Able to receive lab results electronically
Yes
Able to track patients' lab results, tests, and referrals electronically between visits
Yes
Meets criteria for promoting interoperability of certified electronic health records (EHRs):
Yes

Overview

Hostpital Name Clay County Hospital
Hospital Type Critical Access Hospitals
Ownership Government - Local
Address 911 Stacy Burk Drive
Flora, IL 62839
Phone (618) 662-2131

Overall Hospital Quality Rating

The Overall Hospital Quality Star rating summarizes a variety of measures across 7 areas of quality. Rating was created by Centers for Medicare & Medicaid Services (CMS).

Mortality
Same as the national average
Safety of Care
Not Available
Readmission
Below the national average
Patient Experience
Not Available
Effectiveness of Care
Not Available
Timeliness of Care
Same as the national average
Efficient use of Medical Imaging
Not Available

Patient Survey

The patient survey rating measures patients' experiences of their hospital care. Recently discharged patients were asked about important topics like how well nurses and doctors communicated, how responsive hospital staff were to their needs, and the cleanliness and quietness of the hospital environment.

Nurse communication

Patients who reported that their nurses "Always" communicated well
86 %
Patients who reported that their nurses "Always" listened carefully to them
83 %
Patients who reported that their nurses "Always" explained things in a way they could understand
82 %

Doctor communication

Patients who reported that their doctors "Always" communicated well
88 %
Patients who reported that their doctors "Always" explained things in a way they could understand
85 %
Patients who reported that their doctors "Always" listened carefully to them
85 %

Care transition

Patients who reported that their nurses "Always" treated them with courtesy and respect
93 %
Patients who reported that they "Always" received help as soon as they wanted
77 %
Patients who reported that their doctors "Always" treated them with courtesy and respect
92 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs
43 %
Patients who reported that they "Always" received help after using the call button as soon as they wanted
80 %
Patients who reported that they "Always" received bathroom help as soon as they wanted
74 %

Cleanliness

Patients who reported that their room and bathroom were "Always" clean
84 %

Quietness

Patients who reported that the area around their room was "Always" quiet at night
63 %

Communication about medicines

Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for
63 %
Patients who reported that staff "Always" explained about medicines before giving it to them
57 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital
56 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects
51 %

Discharge information

Patients who reported that YES, they did discuss whether they would need help after discharge
81 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge
95 %
Patients who reported that YES, they were given information about what to do during their recovery at home
88 %
Patients who "Strongly Agree" they understood their care when they left the hospital
51 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health
53 %

Recommend hospital

Patients who reported YES, they would definitely recommend the hospital
64 %

Overall hospital rating

Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)
77 %