Hospital

Clearwater Valley Hospital & Clinics

Quality Rating:
Patient Survey Rating:
Location
301 Cedar Street
Orofino, ID 83544

Phone Number
(208) 476-4555

About Clearwater Valley Hospital & Clinics

Clearwater Valley Hospital & Clinics is a critical access hospital located in Orofino, Idaho. This hospital ownership type is Voluntary non-profit - Private. According to Centers for Medicare & Medicaid Services (CMS) rating, Clearwater Valley Hospital & Clinics scores above national average on 1 quality topic: Timeliness of Care. The recent patient survey in this hospital shows: good communication nurses, good communication with doctors and good care transition in the hospital.
70% of patients would definitely recommend Clearwater Valley Hospital & Clinics.

Clearwater Valley Hospital & Clinics is located at 301 Cedar Street, Orofino, ID 83544 and can be contacted via phone number (208) 476-4555.

Details

Able to receive lab results electronically
Not Available
Able to track patients' lab results, tests, and referrals electronically between visits
Not Available

Overview

Hostpital Name Clearwater Valley Hospital & Clinics
Hospital Type Critical Access Hospitals
Ownership Voluntary non-profit - Private
Address 301 Cedar Street
Orofino, ID 83544
Phone (208) 476-4555

Overall Hospital Quality Rating

The Overall Hospital Quality Star rating summarizes a variety of measures across 7 areas of quality. Rating was created by Centers for Medicare & Medicaid Services (CMS).

Mortality
Same as the national average
Safety of Care
Not Available
Readmission
Same as the national average
Patient Experience
Same as the national average
Effectiveness of Care
Not Available
Timeliness of Care
Above the national average
Efficient use of Medical Imaging
Not Available

Patient Survey

The patient survey rating measures patients' experiences of their hospital care. Recently discharged patients were asked about important topics like how well nurses and doctors communicated, how responsive hospital staff were to their needs, and the cleanliness and quietness of the hospital environment.

Nurse communication

Patients who reported that their nurses "Always" communicated well
79 %
Patients who reported that their nurses "Always" listened carefully to them
76 %
Patients who reported that their nurses "Always" explained things in a way they could understand
76 %

Doctor communication

Patients who reported that their doctors "Always" communicated well
85 %
Patients who reported that their doctors "Always" explained things in a way they could understand
82 %
Patients who reported that their doctors "Always" listened carefully to them
83 %

Care transition

Patients who reported that their nurses "Always" treated them with courtesy and respect
85 %
Patients who reported that they "Always" received help as soon as they wanted
78 %
Patients who reported that their doctors "Always" treated them with courtesy and respect
90 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs
46 %
Patients who reported that they "Always" received help after using the call button as soon as they wanted
83 %
Patients who reported that they "Always" received bathroom help as soon as they wanted
73 %

Cleanliness

Patients who reported that their room and bathroom were "Always" clean
77 %

Quietness

Patients who reported that the area around their room was "Always" quiet at night
35 %

Communication about medicines

Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for
83 %
Patients who reported that staff "Always" explained about medicines before giving it to them
68 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital
63 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects
52 %

Discharge information

Patients who reported that YES, they did discuss whether they would need help after discharge
83 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge
88 %
Patients who reported that YES, they were given information about what to do during their recovery at home
86 %
Patients who "Strongly Agree" they understood their care when they left the hospital
55 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health
55 %

Recommend hospital

Patients who reported YES, they would definitely recommend the hospital
70 %

Overall hospital rating

Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)
67 %