Hospital

Dallas Va Medical Center (Va North Texas Healthcare System)

Quality Rating:
Not Available
Patient Survey Rating:
Location
4500 S. Lancaster Road
Dallas, TX 75216

Phone Number
(214) 742-8387

About Dallas Va Medical Center (Va North Texas Healthcare System)

Dallas Va Medical Center (Va North Texas Healthcare System) is an acute care hospital (department of defence) located in Dallas, Texas. This hospital ownership type is Department of Defense.
59% of patients would definitely recommend Dallas Va Medical Center (Va North Texas Healthcare System).

Dallas Va Medical Center (Va North Texas Healthcare System) is located at 4500 S. Lancaster Road, Dallas, TX 75216 and can be contacted via phone number (214) 742-8387.

Overview

Hostpital Name Dallas Va Medical Center (Va North Texas Healthcare System)
Hospital Type Acute Care - Department Of Defense
Ownership Department of Defense
Address 4500 S. Lancaster Road
Dallas, TX 75216
Phone (214) 742-8387

Patient Survey

The patient survey rating measures patients' experiences of their hospital care. Recently discharged patients were asked about important topics like how well nurses and doctors communicated, how responsive hospital staff were to their needs, and the cleanliness and quietness of the hospital environment.

Nurse communication

Patients who reported that their nurses "Always" communicated well
67 %
Patients who reported that their nurses "Always" listened carefully to them
62 %
Patients who reported that their nurses "Always" explained things in a way they could understand
62 %

Doctor communication

Patients who reported that their doctors "Always" communicated well
75 %
Patients who reported that their doctors "Always" explained things in a way they could understand
72 %
Patients who reported that their doctors "Always" listened carefully to them
72 %

Care transition

Patients who reported that their nurses "Always" treated them with courtesy and respect
77 %
Patients who reported that they "Always" received help as soon as they wanted
62 %
Patients who reported that their doctors "Always" treated them with courtesy and respect
81 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs
42 %
Patients who reported that they "Always" received help after using the call button as soon as they wanted
59 %
Patients who reported that they "Always" received bathroom help as soon as they wanted
65 %

Cleanliness

Patients who reported that their room and bathroom were "Always" clean
66 %

Quietness

Patients who reported that the area around their room was "Always" quiet at night
55 %

Communication about medicines

Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for
64 %
Patients who reported that staff "Always" explained about medicines before giving it to them
51 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital
57 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects
39 %

Discharge information

Patients who reported that YES, they did discuss whether they would need help after discharge
84 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge
87 %
Patients who reported that YES, they were given information about what to do during their recovery at home
85 %
Patients who "Strongly Agree" they understood their care when they left the hospital
50 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health
51 %

Recommend hospital

Patients who reported YES, they would definitely recommend the hospital
59 %

Overall hospital rating

Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)
60 %