Hospital

Floyd Valley Healthcare

Quality Rating:
Patient Survey Rating:
Location
714 Lincoln St Ne
Le Mars, IA 51031

Phone Number
(712) 546-7871

About Floyd Valley Healthcare

Floyd Valley Healthcare is a critical access hospital located in Le Mars, Iowa. This hospital ownership type is Proprietary. According to Centers for Medicare & Medicaid Services (CMS) rating, Floyd Valley Healthcare scores above national average on 3 quality topics: Readmission, Patient Experience and Timeliness of Care. The recent patient survey in this hospital shows: very good communication nurses, very good communication with doctors, good care transition in the hospital, hospital cleanliness at a very high level, hospital quietness at a high level, good communication about medicines and very good discharge information.
82% of patients would definitely recommend Floyd Valley Healthcare.

Floyd Valley Healthcare is located at 714 Lincoln St Ne, Le Mars, IA 51031 and can be contacted via phone number (712) 546-7871.

Details

Able to receive lab results electronically
Yes
Able to track patients' lab results, tests, and referrals electronically between visits
Yes
Meets criteria for promoting interoperability of certified electronic health records (EHRs):
Yes

Overview

Hostpital Name Floyd Valley Healthcare
Hospital Type Critical Access Hospitals
Ownership Proprietary
Address 714 Lincoln St Ne
Le Mars, IA 51031
Phone (712) 546-7871

Overall Hospital Quality Rating

The Overall Hospital Quality Star rating summarizes a variety of measures across 7 areas of quality. Rating was created by Centers for Medicare & Medicaid Services (CMS).

Mortality
Same as the national average
Safety of Care
Not Available
Readmission
Above the national average
Patient Experience
Above the national average
Effectiveness of Care
Not Available
Timeliness of Care
Above the national average
Efficient use of Medical Imaging
Not Available

Patient Survey

The patient survey rating measures patients' experiences of their hospital care. Recently discharged patients were asked about important topics like how well nurses and doctors communicated, how responsive hospital staff were to their needs, and the cleanliness and quietness of the hospital environment.

Nurse communication

Patients who reported that their nurses "Always" communicated well
85 %
Patients who reported that their nurses "Always" listened carefully to them
82 %
Patients who reported that their nurses "Always" explained things in a way they could understand
80 %

Doctor communication

Patients who reported that their doctors "Always" communicated well
91 %
Patients who reported that their doctors "Always" explained things in a way they could understand
86 %
Patients who reported that their doctors "Always" listened carefully to them
91 %

Care transition

Patients who reported that their nurses "Always" treated them with courtesy and respect
92 %
Patients who reported that they "Always" received help as soon as they wanted
80 %
Patients who reported that their doctors "Always" treated them with courtesy and respect
94 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs
57 %
Patients who reported that they "Always" received help after using the call button as soon as they wanted
76 %
Patients who reported that they "Always" received bathroom help as soon as they wanted
84 %

Cleanliness

Patients who reported that their room and bathroom were "Always" clean
91 %

Quietness

Patients who reported that the area around their room was "Always" quiet at night
65 %

Communication about medicines

Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for
77 %
Patients who reported that staff "Always" explained about medicines before giving it to them
67 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital
64 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects
58 %

Discharge information

Patients who reported that YES, they did discuss whether they would need help after discharge
97 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge
98 %
Patients who reported that YES, they were given information about what to do during their recovery at home
98 %
Patients who "Strongly Agree" they understood their care when they left the hospital
58 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health
54 %

Recommend hospital

Patients who reported YES, they would definitely recommend the hospital
82 %

Overall hospital rating

Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)
89 %