Hospital

Frankfort Regional Medical Center

Quality Rating:
Patient Survey Rating:
Location
299 Kings Daughters Drive
Frankfort, KY 40601

Phone Number
(502) 875-5240

About Frankfort Regional Medical Center

Frankfort Regional Medical Center is an acute care hospital located in Frankfort, Kentucky. This hospital ownership type is Proprietary. According to Centers for Medicare & Medicaid Services (CMS) rating, Frankfort Regional Medical Center scores above national average on 3 quality topics: Safety of Care, Effectiveness of Care and Timeliness of Care.
61% of patients would definitely recommend Frankfort Regional Medical Center.

Frankfort Regional Medical Center is located at 299 Kings Daughters Drive, Frankfort, KY 40601 and can be contacted via phone number (502) 875-5240.

Details

Able to receive lab results electronically
Yes
Able to track patients' lab results, tests, and referrals electronically between visits
Yes
Meets criteria for promoting interoperability of certified electronic health records (EHRs):
Yes

Overview

Hostpital Name Frankfort Regional Medical Center
Hospital Type Acute Care Hospitals
Ownership Proprietary
Address 299 Kings Daughters Drive
Frankfort, KY 40601
Phone (502) 875-5240

Overall Hospital Quality Rating

The Overall Hospital Quality Star rating summarizes a variety of measures across 7 areas of quality. Rating was created by Centers for Medicare & Medicaid Services (CMS).

Mortality
Same as the national average
Safety of Care
Above the national average
Readmission
Below the national average
Patient Experience
Below the national average
Effectiveness of Care
Above the national average
Timeliness of Care
Above the national average
Efficient use of Medical Imaging
Same as the national average

Patient Survey

The patient survey rating measures patients' experiences of their hospital care. Recently discharged patients were asked about important topics like how well nurses and doctors communicated, how responsive hospital staff were to their needs, and the cleanliness and quietness of the hospital environment.

Nurse communication

Patients who reported that their nurses "Always" communicated well
78 %
Patients who reported that their nurses "Always" listened carefully to them
74 %
Patients who reported that their nurses "Always" explained things in a way they could understand
74 %

Doctor communication

Patients who reported that their doctors "Always" communicated well
75 %
Patients who reported that their doctors "Always" explained things in a way they could understand
73 %
Patients who reported that their doctors "Always" listened carefully to them
73 %

Care transition

Patients who reported that their nurses "Always" treated them with courtesy and respect
85 %
Patients who reported that they "Always" received help as soon as they wanted
60 %
Patients who reported that their doctors "Always" treated them with courtesy and respect
81 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs
39 %
Patients who reported that they "Always" received help after using the call button as soon as they wanted
57 %
Patients who reported that they "Always" received bathroom help as soon as they wanted
63 %

Cleanliness

Patients who reported that their room and bathroom were "Always" clean
68 %

Quietness

Patients who reported that the area around their room was "Always" quiet at night
56 %

Communication about medicines

Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for
75 %
Patients who reported that staff "Always" explained about medicines before giving it to them
61 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital
53 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects
47 %

Discharge information

Patients who reported that YES, they did discuss whether they would need help after discharge
84 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge
87 %
Patients who reported that YES, they were given information about what to do during their recovery at home
86 %
Patients who "Strongly Agree" they understood their care when they left the hospital
46 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health
45 %

Recommend hospital

Patients who reported YES, they would definitely recommend the hospital
61 %

Overall hospital rating

Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)
66 %