Hospital

Franklin County Medical Center

Quality Rating:
Patient Survey Rating:
Location
44 North First East
Preston, ID 83263

Phone Number
(208) 852-0137

About Franklin County Medical Center

Franklin County Medical Center is a critical access hospital located in Preston, Idaho. This hospital ownership type is Government - Local. According to Centers for Medicare & Medicaid Services (CMS) rating, Franklin County Medical Center scores above national average on 2 quality topics: Readmission and Timeliness of Care. The recent patient survey in this hospital shows: good communication nurses, good communication with doctors and good care transition in the hospital.
78% of patients would definitely recommend Franklin County Medical Center.

Franklin County Medical Center is located at 44 North First East, Preston, ID 83263 and can be contacted via phone number (208) 852-0137.

Details

Able to receive lab results electronically
Not Available
Able to track patients' lab results, tests, and referrals electronically between visits
Not Available
Meets criteria for promoting interoperability of certified electronic health records (EHRs):
Yes

Overview

Hostpital Name Franklin County Medical Center
Hospital Type Critical Access Hospitals
Ownership Government - Local
Address 44 North First East
Preston, ID 83263
Phone (208) 852-0137

Overall Hospital Quality Rating

The Overall Hospital Quality Star rating summarizes a variety of measures across 7 areas of quality. Rating was created by Centers for Medicare & Medicaid Services (CMS).

Mortality
Same as the national average
Safety of Care
Not Available
Readmission
Above the national average
Patient Experience
Same as the national average
Effectiveness of Care
Not Available
Timeliness of Care
Above the national average
Efficient use of Medical Imaging
Not Available

Patient Survey

The patient survey rating measures patients' experiences of their hospital care. Recently discharged patients were asked about important topics like how well nurses and doctors communicated, how responsive hospital staff were to their needs, and the cleanliness and quietness of the hospital environment.

Nurse communication

Patients who reported that their nurses "Always" communicated well
80 %
Patients who reported that their nurses "Always" listened carefully to them
77 %
Patients who reported that their nurses "Always" explained things in a way they could understand
76 %

Doctor communication

Patients who reported that their doctors "Always" communicated well
85 %
Patients who reported that their doctors "Always" explained things in a way they could understand
79 %
Patients who reported that their doctors "Always" listened carefully to them
86 %

Care transition

Patients who reported that their nurses "Always" treated them with courtesy and respect
88 %
Patients who reported that they "Always" received help as soon as they wanted
77 %
Patients who reported that their doctors "Always" treated them with courtesy and respect
90 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs
50 %
Patients who reported that they "Always" received help after using the call button as soon as they wanted
74 %
Patients who reported that they "Always" received bathroom help as soon as they wanted
81 %

Cleanliness

Patients who reported that their room and bathroom were "Always" clean
75 %

Quietness

Patients who reported that the area around their room was "Always" quiet at night
58 %

Communication about medicines

Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for
73 %
Patients who reported that staff "Always" explained about medicines before giving it to them
61 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital
69 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects
49 %

Discharge information

Patients who reported that YES, they did discuss whether they would need help after discharge
86 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge
90 %
Patients who reported that YES, they were given information about what to do during their recovery at home
88 %
Patients who "Strongly Agree" they understood their care when they left the hospital
57 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health
54 %

Recommend hospital

Patients who reported YES, they would definitely recommend the hospital
78 %

Overall hospital rating

Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)
79 %