Hospital

Fresno Va Medical Center (Va Central California Healthcare System)

Quality Rating:
Not Available
Patient Survey Rating:
Location
2615 E. Clinton Avenue
Fresno, CA 93703

Phone Number
(559) 228-5338

About Fresno Va Medical Center (Va Central California Healthcare System)

Fresno Va Medical Center (Va Central California Healthcare System) is an acute care hospital (department of defence) located in Fresno, California. This hospital ownership type is Department of Defense. The recent patient survey in this hospital shows good care transition in the hospital.
71% of patients would definitely recommend Fresno Va Medical Center (Va Central California Healthcare System).

Fresno Va Medical Center (Va Central California Healthcare System) is located at 2615 E. Clinton Avenue, Fresno, CA 93703 and can be contacted via phone number (559) 228-5338.

Overview

Hostpital Name Fresno Va Medical Center (Va Central California Healthcare System)
Hospital Type Acute Care - Department Of Defense
Ownership Department of Defense
Address 2615 E. Clinton Avenue
Fresno, CA 93703
Phone (559) 228-5338

Patient Survey

The patient survey rating measures patients' experiences of their hospital care. Recently discharged patients were asked about important topics like how well nurses and doctors communicated, how responsive hospital staff were to their needs, and the cleanliness and quietness of the hospital environment.

Nurse communication

Patients who reported that their nurses "Always" communicated well
75 %
Patients who reported that their nurses "Always" listened carefully to them
71 %
Patients who reported that their nurses "Always" explained things in a way they could understand
72 %

Doctor communication

Patients who reported that their doctors "Always" communicated well
81 %
Patients who reported that their doctors "Always" explained things in a way they could understand
77 %
Patients who reported that their doctors "Always" listened carefully to them
78 %

Care transition

Patients who reported that their nurses "Always" treated them with courtesy and respect
82 %
Patients who reported that they "Always" received help as soon as they wanted
55 %
Patients who reported that their doctors "Always" treated them with courtesy and respect
89 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs
45 %
Patients who reported that they "Always" received help after using the call button as soon as they wanted
51 %
Patients who reported that they "Always" received bathroom help as soon as they wanted
58 %

Cleanliness

Patients who reported that their room and bathroom were "Always" clean
68 %

Quietness

Patients who reported that the area around their room was "Always" quiet at night
49 %

Communication about medicines

Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for
78 %
Patients who reported that staff "Always" explained about medicines before giving it to them
66 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital
66 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects
54 %

Discharge information

Patients who reported that YES, they did discuss whether they would need help after discharge
81 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge
88 %
Patients who reported that YES, they were given information about what to do during their recovery at home
84 %
Patients who "Strongly Agree" they understood their care when they left the hospital
55 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health
56 %

Recommend hospital

Patients who reported YES, they would definitely recommend the hospital
71 %

Overall hospital rating

Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)
70 %