About Heart Of America Medical Center
Heart Of America Medical Center
is a critical access hospital
located in Rugby, North Dakota. This hospital ownership
type
is Voluntary non-profit - Private.
According to Centers for Medicare & Medicaid Services (CMS) rating, Heart Of America Medical Center scores above national average on 1 quality topic: Timeliness of Care.
76% of patients would definitely recommend Heart Of America Medical Center.
Heart Of America Medical Center is located at 800 S Main Ave, Rugby, ND 58368 and can be contacted via phone
number (701) 776-5261.
Details
Able to receive lab results electronically
Not Available
Able to track patients' lab results, tests, and referrals electronically between visits
Not Available
Meets criteria for promoting interoperability of certified electronic health records (EHRs):
Yes
Overview
| Hostpital Name |
Heart Of America Medical Center |
| Hospital Type |
Critical Access Hospitals |
| Ownership |
Voluntary non-profit - Private |
| Address |
800 S Main Ave
Rugby, ND 58368
|
| Phone |
(701) 776-5261 |
Overall Hospital Quality
Rating
The Overall Hospital Quality Star rating summarizes a variety of measures across 7 areas of
quality. Rating was created by Centers for Medicare & Medicaid Services (CMS).
Safety of Care
Not Available
Readmission
Same as the national average
Patient Experience
Not Available
Effectiveness of Care
Not Available
Timeliness of Care
Above the national average
Efficient use of Medical Imaging
Same as the national average
Patient Survey
The patient survey rating measures patients' experiences of their hospital care. Recently
discharged patients were asked about important topics like how well nurses and doctors
communicated, how responsive hospital staff were to their needs, and the cleanliness and
quietness of the hospital environment.
Nurse communication
Patients who reported that their nurses "Always" communicated well
82
%
Patients who reported that their nurses "Always" listened carefully to them
83
%
Patients who reported that their nurses "Always" explained things in a way they could understand
74
%
Doctor communication
Patients who reported that their doctors "Always" communicated well
83
%
Patients who reported that their doctors "Always" explained things in a way they could understand
75
%
Patients who reported that their doctors "Always" listened carefully to them
81
%
Care transition
Patients who reported that their nurses "Always" treated them with courtesy and respect
90
%
Patients who reported that they "Always" received help as soon as they wanted
81
%
Patients who reported that their doctors "Always" treated them with courtesy and respect
93
%
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs
42
%
Patients who reported that they "Always" received help after using the call button as soon as they wanted
73
%
Patients who reported that they "Always" received bathroom help as soon as they wanted
89
%
Cleanliness
Patients who reported that their room and bathroom were "Always" clean
76
%
Quietness
Patients who reported that the area around their room was "Always" quiet at night
69
%
Communication about medicines
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for
81
%
Patients who reported that staff "Always" explained about medicines before giving it to them
67
%
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital
69
%
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects
52
%
Discharge information
Patients who reported that YES, they did discuss whether they would need help after discharge
83
%
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge
86
%
Patients who reported that YES, they were given information about what to do during their recovery at home
84
%
Patients who "Strongly Agree" they understood their care when they left the hospital
54
%
Patients who "Strongly Agree" that they understood their responsiblities in managing their health
52
%
Recommend hospital
Patients who reported YES, they would definitely recommend the hospital
76
%
Overall hospital rating
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)
82
%