Hospital

Henderson County Community Hospital

Quality Rating:
Patient Survey Rating:
Not Available
Location
200 W Church St
Lexington, TN 38351

Phone Number
(731) 968-1801

About Henderson County Community Hospital

Henderson County Community Hospital is an acute care hospital located in Lexington, Tennessee. This hospital ownership type is Proprietary. According to Centers for Medicare & Medicaid Services (CMS) rating, Henderson County Community Hospital scores above national average on 1 quality topic: Timeliness of Care.
79% of patients would definitely recommend Henderson County Community Hospital.

Henderson County Community Hospital is located at 200 W Church St, Lexington, TN 38351 and can be contacted via phone number (731) 968-1801.

Details

Able to receive lab results electronically
Yes
Able to track patients' lab results, tests, and referrals electronically between visits
Yes
Meets criteria for promoting interoperability of certified electronic health records (EHRs):
Yes

Overview

Hostpital Name Henderson County Community Hospital
Hospital Type Acute Care Hospitals
Ownership Proprietary
Address 200 W Church St
Lexington, TN 38351
Phone (731) 968-1801

Overall Hospital Quality Rating

The Overall Hospital Quality Star rating summarizes a variety of measures across 7 areas of quality. Rating was created by Centers for Medicare & Medicaid Services (CMS).

Mortality
Same as the national average
Safety of Care
Not Available
Readmission
Same as the national average
Patient Experience
Not Available
Effectiveness of Care
Not Available
Timeliness of Care
Above the national average
Efficient use of Medical Imaging
Same as the national average

Patient Survey

The patient survey rating measures patients' experiences of their hospital care. Recently discharged patients were asked about important topics like how well nurses and doctors communicated, how responsive hospital staff were to their needs, and the cleanliness and quietness of the hospital environment.

Nurse communication

Patients who reported that their nurses "Always" communicated well
92 %
Patients who reported that their nurses "Always" listened carefully to them
92 %
Patients who reported that their nurses "Always" explained things in a way they could understand
90 %

Doctor communication

Patients who reported that their doctors "Always" communicated well
95 %
Patients who reported that their doctors "Always" explained things in a way they could understand
95 %
Patients who reported that their doctors "Always" listened carefully to them
92 %

Care transition

Patients who reported that their nurses "Always" treated them with courtesy and respect
94 %
Patients who reported that they "Always" received help as soon as they wanted
89 %
Patients who reported that their doctors "Always" treated them with courtesy and respect
95 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs
51 %
Patients who reported that they "Always" received help after using the call button as soon as they wanted
97 %
Patients who reported that they "Always" received bathroom help as soon as they wanted
82 %

Cleanliness

Patients who reported that their room and bathroom were "Always" clean
82 %

Quietness

Patients who reported that the area around their room was "Always" quiet at night
85 %

Communication about medicines

Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for
88 %
Patients who reported that staff "Always" explained about medicines before giving it to them
81 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital
65 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects
74 %

Discharge information

Patients who reported that YES, they did discuss whether they would need help after discharge
87 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge
93 %
Patients who reported that YES, they were given information about what to do during their recovery at home
91 %
Patients who "Strongly Agree" they understood their care when they left the hospital
60 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health
63 %

Recommend hospital

Patients who reported YES, they would definitely recommend the hospital
79 %

Overall hospital rating

Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)
85 %