About Henry County Health Center
Henry County Health Center
is a critical access hospital
located in Mount Pleasant, Iowa. This hospital ownership
type
is Government - Local.
According to Centers for Medicare & Medicaid Services (CMS) rating, Henry County Health Center scores above national average on 1 quality topic: Readmission.
The recent patient survey in this hospital shows: good communication nurses, good communication with doctors, good care transition in the hospital, hospital cleanliness at a high level and hospital quietness at a very high level.
71% of patients would definitely recommend Henry County Health Center.
Henry County Health Center is located at 407 S White St, Mount Pleasant, IA 52641 and can be contacted via phone
number (319) 385-3141.
Overall Hospital Quality
Rating
The Overall Hospital Quality Star rating summarizes a variety of measures across 7 areas of
quality. Rating was created by Centers for Medicare & Medicaid Services (CMS).
Mortality
Same as the national average
Safety of Care
Not Available
Readmission
Above the national average
Patient Experience
Same as the national average
Effectiveness of Care
Not Available
Timeliness of Care
Not Available
Efficient use of Medical Imaging
Not Available
Patient Survey
The patient survey rating measures patients' experiences of their hospital care. Recently
discharged patients were asked about important topics like how well nurses and doctors
communicated, how responsive hospital staff were to their needs, and the cleanliness and
quietness of the hospital environment.
Nurse communication
Patients who reported that their nurses "Always" communicated well
83
%
Patients who reported that their nurses "Always" listened carefully to them
82
%
Patients who reported that their nurses "Always" explained things in a way they could understand
79
%
Doctor communication
Patients who reported that their doctors "Always" communicated well
84
%
Patients who reported that their doctors "Always" explained things in a way they could understand
78
%
Patients who reported that their doctors "Always" listened carefully to them
85
%
Care transition
Patients who reported that their nurses "Always" treated them with courtesy and respect
89
%
Patients who reported that they "Always" received help as soon as they wanted
77
%
Patients who reported that their doctors "Always" treated them with courtesy and respect
90
%
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs
53
%
Patients who reported that they "Always" received help after using the call button as soon as they wanted
74
%
Patients who reported that they "Always" received bathroom help as soon as they wanted
80
%
Cleanliness
Patients who reported that their room and bathroom were "Always" clean
83
%
Quietness
Patients who reported that the area around their room was "Always" quiet at night
74
%
Communication about medicines
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for
78
%
Patients who reported that staff "Always" explained about medicines before giving it to them
67
%
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital
64
%
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects
55
%
Discharge information
Patients who reported that YES, they did discuss whether they would need help after discharge
77
%
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge
82
%
Patients who reported that YES, they were given information about what to do during their recovery at home
80
%
Patients who "Strongly Agree" they understood their care when they left the hospital
57
%
Patients who "Strongly Agree" that they understood their responsiblities in managing their health
55
%
Recommend hospital
Patients who reported YES, they would definitely recommend the hospital
71
%
Overall hospital rating
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)
74
%