Hospital

J Arthur Dosher Memorial Hospital

Quality Rating:
Patient Survey Rating:
Location
924 Howe St
Southport, NC 28461

Phone Number
(910) 457-3800

About J Arthur Dosher Memorial Hospital

J Arthur Dosher Memorial Hospital is a critical access hospital located in Southport, North Carolina. This hospital ownership type is Voluntary non-profit - Other. According to Centers for Medicare & Medicaid Services (CMS) rating, J Arthur Dosher Memorial Hospital scores above national average on 2 quality topics: Patient Experience and Timeliness of Care. The recent patient survey in this hospital shows: good communication nurses, good communication with doctors, good care transition in the hospital, hospital cleanliness at a high level, hospital quietness at a high level and good communication about medicines.
79% of patients would definitely recommend J Arthur Dosher Memorial Hospital.

J Arthur Dosher Memorial Hospital is located at 924 Howe St, Southport, NC 28461 and can be contacted via phone number (910) 457-3800.

Details

Able to receive lab results electronically
Not Available
Able to track patients' lab results, tests, and referrals electronically between visits
Not Available
Meets criteria for promoting interoperability of certified electronic health records (EHRs):
Yes

Overview

Hostpital Name J Arthur Dosher Memorial Hospital
Hospital Type Critical Access Hospitals
Ownership Voluntary non-profit - Other
Address 924 Howe St
Southport, NC 28461
Phone (910) 457-3800

Overall Hospital Quality Rating

The Overall Hospital Quality Star rating summarizes a variety of measures across 7 areas of quality. Rating was created by Centers for Medicare & Medicaid Services (CMS).

Mortality
Same as the national average
Safety of Care
Not Available
Readmission
Below the national average
Patient Experience
Above the national average
Effectiveness of Care
Not Available
Timeliness of Care
Above the national average
Efficient use of Medical Imaging
Same as the national average

Patient Survey

The patient survey rating measures patients' experiences of their hospital care. Recently discharged patients were asked about important topics like how well nurses and doctors communicated, how responsive hospital staff were to their needs, and the cleanliness and quietness of the hospital environment.

Nurse communication

Patients who reported that their nurses "Always" communicated well
87 %
Patients who reported that their nurses "Always" listened carefully to them
86 %
Patients who reported that their nurses "Always" explained things in a way they could understand
81 %

Doctor communication

Patients who reported that their doctors "Always" communicated well
85 %
Patients who reported that their doctors "Always" explained things in a way they could understand
80 %
Patients who reported that their doctors "Always" listened carefully to them
83 %

Care transition

Patients who reported that their nurses "Always" treated them with courtesy and respect
94 %
Patients who reported that they "Always" received help as soon as they wanted
79 %
Patients who reported that their doctors "Always" treated them with courtesy and respect
91 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs
49 %
Patients who reported that they "Always" received help after using the call button as soon as they wanted
76 %
Patients who reported that they "Always" received bathroom help as soon as they wanted
83 %

Cleanliness

Patients who reported that their room and bathroom were "Always" clean
85 %

Quietness

Patients who reported that the area around their room was "Always" quiet at night
68 %

Communication about medicines

Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for
83 %
Patients who reported that staff "Always" explained about medicines before giving it to them
70 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital
64 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects
57 %

Discharge information

Patients who reported that YES, they did discuss whether they would need help after discharge
81 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge
93 %
Patients who reported that YES, they were given information about what to do during their recovery at home
87 %
Patients who "Strongly Agree" they understood their care when they left the hospital
57 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health
57 %

Recommend hospital

Patients who reported YES, they would definitely recommend the hospital
79 %

Overall hospital rating

Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)
79 %