Hospital

Kaiser Foundation Hospital-Moreno Valley

Quality Rating:
Patient Survey Rating:
Location
27300 Iris Avenue
Moreno Valley, CA 92555

Phone Number
(951) 251-6000

About Kaiser Foundation Hospital-Moreno Valley

Kaiser Foundation Hospital-Moreno Valley is an acute care hospital located in Moreno Valley, California. This hospital ownership type is Voluntary non-profit - Other. The recent patient survey in this hospital shows: good communication nurses, good communication about medicines and good discharge information.
71% of patients would definitely recommend Kaiser Foundation Hospital-Moreno Valley.

Kaiser Foundation Hospital-Moreno Valley is located at 27300 Iris Avenue, Moreno Valley, CA 92555 and can be contacted via phone number (951) 251-6000.

Details

Able to receive lab results electronically
Not Available
Able to track patients' lab results, tests, and referrals electronically between visits
Not Available
Meets criteria for promoting interoperability of certified electronic health records (EHRs):
Yes

Overview

Hostpital Name Kaiser Foundation Hospital-Moreno Valley
Hospital Type Acute Care Hospitals
Ownership Voluntary non-profit - Other
Address 27300 Iris Avenue
Moreno Valley, CA 92555
Phone (951) 251-6000

Overall Hospital Quality Rating

The Overall Hospital Quality Star rating summarizes a variety of measures across 7 areas of quality. Rating was created by Centers for Medicare & Medicaid Services (CMS).

Mortality
Not Available
Safety of Care
Same as the national average
Readmission
Not Available
Patient Experience
Same as the national average
Effectiveness of Care
Same as the national average
Timeliness of Care
Not Available
Efficient use of Medical Imaging
Not Available

Patient Survey

The patient survey rating measures patients' experiences of their hospital care. Recently discharged patients were asked about important topics like how well nurses and doctors communicated, how responsive hospital staff were to their needs, and the cleanliness and quietness of the hospital environment.

Nurse communication

Patients who reported that their nurses "Always" communicated well
79 %
Patients who reported that their nurses "Always" listened carefully to them
76 %
Patients who reported that their nurses "Always" explained things in a way they could understand
75 %

Doctor communication

Patients who reported that their doctors "Always" communicated well
79 %
Patients who reported that their doctors "Always" explained things in a way they could understand
76 %
Patients who reported that their doctors "Always" listened carefully to them
78 %

Care transition

Patients who reported that their nurses "Always" treated them with courtesy and respect
87 %
Patients who reported that they "Always" received help as soon as they wanted
62 %
Patients who reported that their doctors "Always" treated them with courtesy and respect
85 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs
48 %
Patients who reported that they "Always" received help after using the call button as soon as they wanted
62 %
Patients who reported that they "Always" received bathroom help as soon as they wanted
63 %

Cleanliness

Patients who reported that their room and bathroom were "Always" clean
66 %

Quietness

Patients who reported that the area around their room was "Always" quiet at night
49 %

Communication about medicines

Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for
81 %
Patients who reported that staff "Always" explained about medicines before giving it to them
71 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital
64 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects
61 %

Discharge information

Patients who reported that YES, they did discuss whether they would need help after discharge
88 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge
89 %
Patients who reported that YES, they were given information about what to do during their recovery at home
89 %
Patients who "Strongly Agree" they understood their care when they left the hospital
55 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health
52 %

Recommend hospital

Patients who reported YES, they would definitely recommend the hospital
71 %

Overall hospital rating

Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)
72 %