Hospital

Karmanos Cancer Center

Quality Rating:
Patient Survey Rating:
Location
4100 John R
Detroit, MI 48201

Phone Number
(800) 576-6266

About Karmanos Cancer Center

Karmanos Cancer Center is an acute care hospital located in Detroit, Michigan. This hospital ownership type is Proprietary. According to Centers for Medicare & Medicaid Services (CMS) rating, Karmanos Cancer Center scores above national average on 1 quality topic: Patient Experience. The recent patient survey in this hospital shows: very good communication nurses, good communication with doctors, very care transition in the hospital, hospital quietness at a high level, very good communication about medicines and very good discharge information.
81% of patients would definitely recommend Karmanos Cancer Center.

Karmanos Cancer Center is located at 4100 John R, Detroit, MI 48201 and can be contacted via phone number (800) 576-6266.

Details

Able to receive lab results electronically
Yes
Able to track patients' lab results, tests, and referrals electronically between visits
Yes

Overview

Hostpital Name Karmanos Cancer Center
Hospital Type Acute Care Hospitals
Ownership Proprietary
Address 4100 John R
Detroit, MI 48201
Phone (800) 576-6266

Overall Hospital Quality Rating

The Overall Hospital Quality Star rating summarizes a variety of measures across 7 areas of quality. Rating was created by Centers for Medicare & Medicaid Services (CMS).

Mortality
Not Available
Safety of Care
Below the national average
Readmission
Not Available
Patient Experience
Above the national average
Effectiveness of Care
Same as the national average
Timeliness of Care
Not Available
Efficient use of Medical Imaging
Not Available

Patient Survey

The patient survey rating measures patients' experiences of their hospital care. Recently discharged patients were asked about important topics like how well nurses and doctors communicated, how responsive hospital staff were to their needs, and the cleanliness and quietness of the hospital environment.

Nurse communication

Patients who reported that their nurses "Always" communicated well
86 %
Patients who reported that their nurses "Always" listened carefully to them
83 %
Patients who reported that their nurses "Always" explained things in a way they could understand
83 %

Doctor communication

Patients who reported that their doctors "Always" communicated well
83 %
Patients who reported that their doctors "Always" explained things in a way they could understand
77 %
Patients who reported that their doctors "Always" listened carefully to them
83 %

Care transition

Patients who reported that their nurses "Always" treated them with courtesy and respect
91 %
Patients who reported that they "Always" received help as soon as they wanted
68 %
Patients who reported that their doctors "Always" treated them with courtesy and respect
89 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs
54 %
Patients who reported that they "Always" received help after using the call button as soon as they wanted
69 %
Patients who reported that they "Always" received bathroom help as soon as they wanted
67 %

Cleanliness

Patients who reported that their room and bathroom were "Always" clean
72 %

Quietness

Patients who reported that the area around their room was "Always" quiet at night
66 %

Communication about medicines

Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for
86 %
Patients who reported that staff "Always" explained about medicines before giving it to them
70 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital
70 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects
54 %

Discharge information

Patients who reported that YES, they did discuss whether they would need help after discharge
92 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge
93 %
Patients who reported that YES, they were given information about what to do during their recovery at home
92 %
Patients who "Strongly Agree" they understood their care when they left the hospital
61 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health
59 %

Recommend hospital

Patients who reported YES, they would definitely recommend the hospital
81 %

Overall hospital rating

Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)
82 %