Hospital

Loma Linda Va Medical Center

Quality Rating:
Not Available
Patient Survey Rating:
Location
11201 Benton Street
Loma Linda, CA 92357

Phone Number
(909) 825-7084

About Loma Linda Va Medical Center

Loma Linda Va Medical Center is an acute care hospital (department of defence) located in Loma Linda, California. This hospital ownership type is Department of Defense.
72% of patients would definitely recommend Loma Linda Va Medical Center.

Loma Linda Va Medical Center is located at 11201 Benton Street, Loma Linda, CA 92357 and can be contacted via phone number (909) 825-7084.

Overview

Hostpital Name Loma Linda Va Medical Center
Hospital Type Acute Care - Department Of Defense
Ownership Department of Defense
Address 11201 Benton Street
Loma Linda, CA 92357
Phone (909) 825-7084

Patient Survey

The patient survey rating measures patients' experiences of their hospital care. Recently discharged patients were asked about important topics like how well nurses and doctors communicated, how responsive hospital staff were to their needs, and the cleanliness and quietness of the hospital environment.

Nurse communication

Patients who reported that their nurses "Always" communicated well
77 %
Patients who reported that their nurses "Always" listened carefully to them
71 %
Patients who reported that their nurses "Always" explained things in a way they could understand
73 %

Doctor communication

Patients who reported that their doctors "Always" communicated well
78 %
Patients who reported that their doctors "Always" explained things in a way they could understand
73 %
Patients who reported that their doctors "Always" listened carefully to them
76 %

Care transition

Patients who reported that their nurses "Always" treated them with courtesy and respect
86 %
Patients who reported that they "Always" received help as soon as they wanted
61 %
Patients who reported that their doctors "Always" treated them with courtesy and respect
84 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs
47 %
Patients who reported that they "Always" received help after using the call button as soon as they wanted
60 %
Patients who reported that they "Always" received bathroom help as soon as they wanted
63 %

Cleanliness

Patients who reported that their room and bathroom were "Always" clean
66 %

Quietness

Patients who reported that the area around their room was "Always" quiet at night
49 %

Communication about medicines

Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for
76 %
Patients who reported that staff "Always" explained about medicines before giving it to them
62 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital
65 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects
48 %

Discharge information

Patients who reported that YES, they did discuss whether they would need help after discharge
79 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge
85 %
Patients who reported that YES, they were given information about what to do during their recovery at home
82 %
Patients who "Strongly Agree" they understood their care when they left the hospital
55 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health
54 %

Recommend hospital

Patients who reported YES, they would definitely recommend the hospital
72 %

Overall hospital rating

Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)
69 %