About Marshfield Medical Center - Eau Claire
Marshfield Medical Center - Eau Claire
is an acute care hospital
located in Eau Claire, Wisconsin. This hospital ownership
type
is Voluntary non-profit - Private.
The recent patient survey in this hospital shows: good communication nurses, good care transition in the hospital, hospital cleanliness at a high level, hospital quietness at a high level and good discharge information.
72% of patients would definitely recommend Marshfield Medical Center - Eau Claire.
Marshfield Medical Center - Eau Claire is located at 2310 Craig Rd, Eau Claire, WI 54701 and can be contacted via phone
number (715) 858-8100.
Patient Survey
The patient survey rating measures patients' experiences of their hospital care. Recently
discharged patients were asked about important topics like how well nurses and doctors
communicated, how responsive hospital staff were to their needs, and the cleanliness and
quietness of the hospital environment.
Nurse communication
Patients who reported that their nurses "Always" communicated well
80
%
Patients who reported that their nurses "Always" listened carefully to them
78
%
Patients who reported that their nurses "Always" explained things in a way they could understand
74
%
Doctor communication
Patients who reported that their doctors "Always" communicated well
80
%
Patients who reported that their doctors "Always" explained things in a way they could understand
73
%
Patients who reported that their doctors "Always" listened carefully to them
79
%
Care transition
Patients who reported that their nurses "Always" treated them with courtesy and respect
88
%
Patients who reported that they "Always" received help as soon as they wanted
69
%
Patients who reported that their doctors "Always" treated them with courtesy and respect
88
%
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs
49
%
Patients who reported that they "Always" received help after using the call button as soon as they wanted
67
%
Patients who reported that they "Always" received bathroom help as soon as they wanted
72
%
Cleanliness
Patients who reported that their room and bathroom were "Always" clean
79
%
Quietness
Patients who reported that the area around their room was "Always" quiet at night
65
%
Communication about medicines
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for
75
%
Patients who reported that staff "Always" explained about medicines before giving it to them
63
%
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital
61
%
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects
51
%
Discharge information
Patients who reported that YES, they did discuss whether they would need help after discharge
88
%
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge
91
%
Patients who reported that YES, they were given information about what to do during their recovery at home
90
%
Patients who "Strongly Agree" they understood their care when they left the hospital
54
%
Patients who "Strongly Agree" that they understood their responsiblities in managing their health
53
%
Recommend hospital
Patients who reported YES, they would definitely recommend the hospital
72
%
Overall hospital rating
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)
75
%