About Martinsburg Va Medical Center
Martinsburg Va Medical Center
is an acute care hospital (department of defence)
located in Martinsburg, West Virginia. This hospital ownership
type
is Department of Defense.
The recent patient survey in this hospital shows: good communication nurses and good communication about medicines.
71% of patients would definitely recommend Martinsburg Va Medical Center.
Martinsburg Va Medical Center is located at 510 Butler Ave., Martinsburg, WV 25405 and can be contacted via phone
number (304) 263-0811.
Patient Survey
The patient survey rating measures patients' experiences of their hospital care. Recently
discharged patients were asked about important topics like how well nurses and doctors
communicated, how responsive hospital staff were to their needs, and the cleanliness and
quietness of the hospital environment.
Nurse communication
Patients who reported that their nurses "Always" communicated well
80
%
Patients who reported that their nurses "Always" listened carefully to them
76
%
Patients who reported that their nurses "Always" explained things in a way they could understand
78
%
Doctor communication
Patients who reported that their doctors "Always" communicated well
76
%
Patients who reported that their doctors "Always" explained things in a way they could understand
73
%
Patients who reported that their doctors "Always" listened carefully to them
71
%
Care transition
Patients who reported that their nurses "Always" treated them with courtesy and respect
87
%
Patients who reported that they "Always" received help as soon as they wanted
64
%
Patients who reported that their doctors "Always" treated them with courtesy and respect
84
%
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs
41
%
Patients who reported that they "Always" received help after using the call button as soon as they wanted
60
%
Patients who reported that they "Always" received bathroom help as soon as they wanted
68
%
Cleanliness
Patients who reported that their room and bathroom were "Always" clean
68
%
Quietness
Patients who reported that the area around their room was "Always" quiet at night
50
%
Communication about medicines
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for
84
%
Patients who reported that staff "Always" explained about medicines before giving it to them
69
%
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital
61
%
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects
54
%
Discharge information
Patients who reported that YES, they did discuss whether they would need help after discharge
82
%
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge
90
%
Patients who reported that YES, they were given information about what to do during their recovery at home
86
%
Patients who "Strongly Agree" they understood their care when they left the hospital
51
%
Patients who "Strongly Agree" that they understood their responsiblities in managing their health
52
%
Recommend hospital
Patients who reported YES, they would definitely recommend the hospital
71
%
Overall hospital rating
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)
70
%