Hospital

Medstar Harbor Hospital

Quality Rating:
Patient Survey Rating:
Location
3001 South Hanover Street
Baltimore, MD 21225

Phone Number
(410) 350-3201

About Medstar Harbor Hospital

Medstar Harbor Hospital is an acute care hospital located in Baltimore, Maryland. This hospital ownership type is Voluntary non-profit - Private.
63% of patients would definitely recommend Medstar Harbor Hospital.

Medstar Harbor Hospital is located at 3001 South Hanover Street, Baltimore, MD 21225 and can be contacted via phone number (410) 350-3201.

Details

Able to receive lab results electronically
Not Available
Able to track patients' lab results, tests, and referrals electronically between visits
Not Available
Meets criteria for promoting interoperability of certified electronic health records (EHRs):
Yes

Overview

Hostpital Name Medstar Harbor Hospital
Hospital Type Acute Care Hospitals
Ownership Voluntary non-profit - Private
Address 3001 South Hanover Street
Baltimore, MD 21225
Phone (410) 350-3201

Overall Hospital Quality Rating

The Overall Hospital Quality Star rating summarizes a variety of measures across 7 areas of quality. Rating was created by Centers for Medicare & Medicaid Services (CMS).

Mortality
Same as the national average
Safety of Care
Below the national average
Readmission
Below the national average
Patient Experience
Below the national average
Effectiveness of Care
Same as the national average
Timeliness of Care
Below the national average
Efficient use of Medical Imaging
Not Available

Patient Survey

The patient survey rating measures patients' experiences of their hospital care. Recently discharged patients were asked about important topics like how well nurses and doctors communicated, how responsive hospital staff were to their needs, and the cleanliness and quietness of the hospital environment.

Nurse communication

Patients who reported that their nurses "Always" communicated well
74 %
Patients who reported that their nurses "Always" listened carefully to them
72 %
Patients who reported that their nurses "Always" explained things in a way they could understand
71 %

Doctor communication

Patients who reported that their doctors "Always" communicated well
75 %
Patients who reported that their doctors "Always" explained things in a way they could understand
71 %
Patients who reported that their doctors "Always" listened carefully to them
74 %

Care transition

Patients who reported that their nurses "Always" treated them with courtesy and respect
80 %
Patients who reported that they "Always" received help as soon as they wanted
61 %
Patients who reported that their doctors "Always" treated them with courtesy and respect
81 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs
38 %
Patients who reported that they "Always" received help after using the call button as soon as they wanted
62 %
Patients who reported that they "Always" received bathroom help as soon as they wanted
59 %

Cleanliness

Patients who reported that their room and bathroom were "Always" clean
71 %

Quietness

Patients who reported that the area around their room was "Always" quiet at night
53 %

Communication about medicines

Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for
76 %
Patients who reported that staff "Always" explained about medicines before giving it to them
62 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital
55 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects
48 %

Discharge information

Patients who reported that YES, they did discuss whether they would need help after discharge
81 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge
88 %
Patients who reported that YES, they were given information about what to do during their recovery at home
84 %
Patients who "Strongly Agree" they understood their care when they left the hospital
48 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health
48 %

Recommend hospital

Patients who reported YES, they would definitely recommend the hospital
63 %

Overall hospital rating

Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)
64 %