About Memphis Va Medical Center
Memphis Va Medical Center
is an acute care hospital (department of defence)
located in Memphis, Tennessee. This hospital ownership
type
is Department of Defense.
52% of patients would definitely recommend Memphis Va Medical Center.
Memphis Va Medical Center is located at 1030 Jefferson Avenue, Memphis, TN 38104 and can be contacted via phone
number (901) 577-7200.
Patient Survey
The patient survey rating measures patients' experiences of their hospital care. Recently
discharged patients were asked about important topics like how well nurses and doctors
communicated, how responsive hospital staff were to their needs, and the cleanliness and
quietness of the hospital environment.
Nurse communication
Patients who reported that their nurses "Always" communicated well
65
%
Patients who reported that their nurses "Always" listened carefully to them
57
%
Patients who reported that their nurses "Always" explained things in a way they could understand
65
%
Doctor communication
Patients who reported that their doctors "Always" communicated well
74
%
Patients who reported that their doctors "Always" explained things in a way they could understand
70
%
Patients who reported that their doctors "Always" listened carefully to them
73
%
Care transition
Patients who reported that their nurses "Always" treated them with courtesy and respect
74
%
Patients who reported that they "Always" received help as soon as they wanted
51
%
Patients who reported that their doctors "Always" treated them with courtesy and respect
81
%
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs
35
%
Patients who reported that they "Always" received help after using the call button as soon as they wanted
46
%
Patients who reported that they "Always" received bathroom help as soon as they wanted
57
%
Cleanliness
Patients who reported that their room and bathroom were "Always" clean
55
%
Quietness
Patients who reported that the area around their room was "Always" quiet at night
46
%
Communication about medicines
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for
71
%
Patients who reported that staff "Always" explained about medicines before giving it to them
59
%
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital
60
%
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects
46
%
Discharge information
Patients who reported that YES, they did discuss whether they would need help after discharge
79
%
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge
75
%
Patients who reported that YES, they were given information about what to do during their recovery at home
77
%
Patients who "Strongly Agree" they understood their care when they left the hospital
48
%
Patients who "Strongly Agree" that they understood their responsiblities in managing their health
49
%
Recommend hospital
Patients who reported YES, they would definitely recommend the hospital
52
%
Overall hospital rating
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)
51
%