Hospital

Mercy Hospital Berryville

Quality Rating:
Patient Survey Rating:
Not Available
Location
214 Carter Street
Berryville, AR 72616

Phone Number
(870) 423-3355

About Mercy Hospital Berryville

Mercy Hospital Berryville is a critical access hospital located in Berryville, Arkansas. This hospital ownership type is Voluntary non-profit - Church.
73% of patients would definitely recommend Mercy Hospital Berryville.

Mercy Hospital Berryville is located at 214 Carter Street, Berryville, AR 72616 and can be contacted via phone number (870) 423-3355.

Details

Able to receive lab results electronically
Yes
Able to track patients' lab results, tests, and referrals electronically between visits
Yes
Meets criteria for promoting interoperability of certified electronic health records (EHRs):
Yes

Overview

Hostpital Name Mercy Hospital Berryville
Hospital Type Critical Access Hospitals
Ownership Voluntary non-profit - Church
Address 214 Carter Street
Berryville, AR 72616
Phone (870) 423-3355

Overall Hospital Quality Rating

The Overall Hospital Quality Star rating summarizes a variety of measures across 7 areas of quality. Rating was created by Centers for Medicare & Medicaid Services (CMS).

Mortality
Not Available
Safety of Care
Not Available
Readmission
Same as the national average
Patient Experience
Not Available
Effectiveness of Care
Same as the national average
Timeliness of Care
Not Available
Efficient use of Medical Imaging
Same as the national average

Patient Survey

The patient survey rating measures patients' experiences of their hospital care. Recently discharged patients were asked about important topics like how well nurses and doctors communicated, how responsive hospital staff were to their needs, and the cleanliness and quietness of the hospital environment.

Nurse communication

Patients who reported that their nurses "Always" communicated well
84 %
Patients who reported that their nurses "Always" listened carefully to them
85 %
Patients who reported that their nurses "Always" explained things in a way they could understand
77 %

Doctor communication

Patients who reported that their doctors "Always" communicated well
85 %
Patients who reported that their doctors "Always" explained things in a way they could understand
79 %
Patients who reported that their doctors "Always" listened carefully to them
83 %

Care transition

Patients who reported that their nurses "Always" treated them with courtesy and respect
88 %
Patients who reported that they "Always" received help as soon as they wanted
83 %
Patients who reported that their doctors "Always" treated them with courtesy and respect
92 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs
52 %
Patients who reported that they "Always" received help after using the call button as soon as they wanted
86 %
Patients who reported that they "Always" received bathroom help as soon as they wanted
77 %

Cleanliness

Patients who reported that their room and bathroom were "Always" clean
78 %

Quietness

Patients who reported that the area around their room was "Always" quiet at night
74 %

Communication about medicines

Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for
83 %
Patients who reported that staff "Always" explained about medicines before giving it to them
83 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital
58 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects
82 %

Discharge information

Patients who reported that YES, they did discuss whether they would need help after discharge
88 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge
85 %
Patients who reported that YES, they were given information about what to do during their recovery at home
87 %
Patients who "Strongly Agree" they understood their care when they left the hospital
59 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health
67 %

Recommend hospital

Patients who reported YES, they would definitely recommend the hospital
73 %

Overall hospital rating

Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)
77 %