Hospital

Merit Health Madison

Quality Rating:
Patient Survey Rating:
Location
161 River Oaks Drive
Canton, MS 39046

Phone Number
(601) 855-4000

About Merit Health Madison

Merit Health Madison is an acute care hospital located in Canton, Mississippi. This hospital ownership type is Proprietary. The recent patient survey in this hospital shows: good communication nurses, very good communication with doctors, very care transition in the hospital, hospital cleanliness at a high level, hospital quietness at a very high level, good communication about medicines and good discharge information.
73% of patients would definitely recommend Merit Health Madison.

Merit Health Madison is located at 161 River Oaks Drive, Canton, MS 39046 and can be contacted via phone number (601) 855-4000.

Details

Able to receive lab results electronically
Yes
Able to track patients' lab results, tests, and referrals electronically between visits
No
Meets criteria for promoting interoperability of certified electronic health records (EHRs):
Yes

Overview

Hostpital Name Merit Health Madison
Hospital Type Acute Care Hospitals
Ownership Proprietary
Address 161 River Oaks Drive
Canton, MS 39046
Phone (601) 855-4000

Overall Hospital Quality Rating

The Overall Hospital Quality Star rating summarizes a variety of measures across 7 areas of quality. Rating was created by Centers for Medicare & Medicaid Services (CMS).

Mortality
Same as the national average
Safety of Care
Not Available
Readmission
Same as the national average
Patient Experience
Same as the national average
Effectiveness of Care
Same as the national average
Timeliness of Care
Same as the national average
Efficient use of Medical Imaging
Not Available

Patient Survey

The patient survey rating measures patients' experiences of their hospital care. Recently discharged patients were asked about important topics like how well nurses and doctors communicated, how responsive hospital staff were to their needs, and the cleanliness and quietness of the hospital environment.

Nurse communication

Patients who reported that their nurses "Always" communicated well
88 %
Patients who reported that their nurses "Always" listened carefully to them
86 %
Patients who reported that their nurses "Always" explained things in a way they could understand
85 %

Doctor communication

Patients who reported that their doctors "Always" communicated well
90 %
Patients who reported that their doctors "Always" explained things in a way they could understand
90 %
Patients who reported that their doctors "Always" listened carefully to them
89 %

Care transition

Patients who reported that their nurses "Always" treated them with courtesy and respect
94 %
Patients who reported that they "Always" received help as soon as they wanted
82 %
Patients who reported that their doctors "Always" treated them with courtesy and respect
89 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs
53 %
Patients who reported that they "Always" received help after using the call button as soon as they wanted
83 %
Patients who reported that they "Always" received bathroom help as soon as they wanted
81 %

Cleanliness

Patients who reported that their room and bathroom were "Always" clean
85 %

Quietness

Patients who reported that the area around their room was "Always" quiet at night
86 %

Communication about medicines

Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for
86 %
Patients who reported that staff "Always" explained about medicines before giving it to them
71 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital
79 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects
57 %

Discharge information

Patients who reported that YES, they did discuss whether they would need help after discharge
89 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge
88 %
Patients who reported that YES, they were given information about what to do during their recovery at home
89 %
Patients who "Strongly Agree" they understood their care when they left the hospital
66 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health
67 %

Recommend hospital

Patients who reported YES, they would definitely recommend the hospital
73 %

Overall hospital rating

Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)
82 %