Hospital

Metro Nashville General Hospital

Quality Rating:
Patient Survey Rating:
Location
1818 Albion Street
Nashville, TN 37208

Phone Number
(615) 341-4490

About Metro Nashville General Hospital

Metro Nashville General Hospital is an acute care hospital located in Nashville, Tennessee. This hospital ownership type is Government - Hospital District or Authority. The recent patient survey in this hospital shows hospital quietness at a high level.
64% of patients would definitely recommend Metro Nashville General Hospital.

Metro Nashville General Hospital is located at 1818 Albion Street, Nashville, TN 37208 and can be contacted via phone number (615) 341-4490.

Details

Able to receive lab results electronically
Yes
Able to track patients' lab results, tests, and referrals electronically between visits
Yes
Meets criteria for promoting interoperability of certified electronic health records (EHRs):
Yes

Overview

Hostpital Name Metro Nashville General Hospital
Hospital Type Acute Care Hospitals
Ownership Government - Hospital District or Authority
Address 1818 Albion Street
Nashville, TN 37208
Phone (615) 341-4490

Overall Hospital Quality Rating

The Overall Hospital Quality Star rating summarizes a variety of measures across 7 areas of quality. Rating was created by Centers for Medicare & Medicaid Services (CMS).

Mortality
Not Available
Safety of Care
Same as the national average
Readmission
Not Available
Patient Experience
Below the national average
Effectiveness of Care
Same as the national average
Timeliness of Care
Same as the national average
Efficient use of Medical Imaging
Not Available

Patient Survey

The patient survey rating measures patients' experiences of their hospital care. Recently discharged patients were asked about important topics like how well nurses and doctors communicated, how responsive hospital staff were to their needs, and the cleanliness and quietness of the hospital environment.

Nurse communication

Patients who reported that their nurses "Always" communicated well
73 %
Patients who reported that their nurses "Always" listened carefully to them
70 %
Patients who reported that their nurses "Always" explained things in a way they could understand
66 %

Doctor communication

Patients who reported that their doctors "Always" communicated well
73 %
Patients who reported that their doctors "Always" explained things in a way they could understand
66 %
Patients who reported that their doctors "Always" listened carefully to them
72 %

Care transition

Patients who reported that their nurses "Always" treated them with courtesy and respect
82 %
Patients who reported that they "Always" received help as soon as they wanted
67 %
Patients who reported that their doctors "Always" treated them with courtesy and respect
82 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs
42 %
Patients who reported that they "Always" received help after using the call button as soon as they wanted
63 %
Patients who reported that they "Always" received bathroom help as soon as they wanted
70 %

Cleanliness

Patients who reported that their room and bathroom were "Always" clean
72 %

Quietness

Patients who reported that the area around their room was "Always" quiet at night
67 %

Communication about medicines

Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for
77 %
Patients who reported that staff "Always" explained about medicines before giving it to them
59 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital
50 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects
41 %

Discharge information

Patients who reported that YES, they did discuss whether they would need help after discharge
78 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge
86 %
Patients who reported that YES, they were given information about what to do during their recovery at home
82 %
Patients who "Strongly Agree" they understood their care when they left the hospital
47 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health
46 %

Recommend hospital

Patients who reported YES, they would definitely recommend the hospital
64 %

Overall hospital rating

Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)
68 %