Hospital

Ministry Good Samaritan Health Ctr

Quality Rating:
Patient Survey Rating:
Not Available
Location
601 S Center Ave
Merrill, WI 54452

Phone Number
(715) 536-5511

About Ministry Good Samaritan Health Ctr

Ministry Good Samaritan Health Ctr is a critical access hospital located in Merrill, Wisconsin. This hospital ownership type is Voluntary non-profit - Church. According to Centers for Medicare & Medicaid Services (CMS) rating, Ministry Good Samaritan Health Ctr scores above national average on 2 quality topics: Readmission and Timeliness of Care.
76% of patients would definitely recommend Ministry Good Samaritan Health Ctr.

Ministry Good Samaritan Health Ctr is located at 601 S Center Ave, Merrill, WI 54452 and can be contacted via phone number (715) 536-5511.

Details

Able to receive lab results electronically
Yes
Able to track patients' lab results, tests, and referrals electronically between visits
No

Overview

Hostpital Name Ministry Good Samaritan Health Ctr
Hospital Type Critical Access Hospitals
Ownership Voluntary non-profit - Church
Address 601 S Center Ave
Merrill, WI 54452
Phone (715) 536-5511

Overall Hospital Quality Rating

The Overall Hospital Quality Star rating summarizes a variety of measures across 7 areas of quality. Rating was created by Centers for Medicare & Medicaid Services (CMS).

Mortality
Not Available
Safety of Care
Not Available
Readmission
Above the national average
Patient Experience
Not Available
Effectiveness of Care
Same as the national average
Timeliness of Care
Above the national average
Efficient use of Medical Imaging
Not Available

Patient Survey

The patient survey rating measures patients' experiences of their hospital care. Recently discharged patients were asked about important topics like how well nurses and doctors communicated, how responsive hospital staff were to their needs, and the cleanliness and quietness of the hospital environment.

Nurse communication

Patients who reported that their nurses "Always" communicated well
90 %
Patients who reported that their nurses "Always" listened carefully to them
91 %
Patients who reported that their nurses "Always" explained things in a way they could understand
86 %

Doctor communication

Patients who reported that their doctors "Always" communicated well
85 %
Patients who reported that their doctors "Always" explained things in a way they could understand
81 %
Patients who reported that their doctors "Always" listened carefully to them
85 %

Care transition

Patients who reported that their nurses "Always" treated them with courtesy and respect
92 %
Patients who reported that they "Always" received help as soon as they wanted
82 %
Patients who reported that their doctors "Always" treated them with courtesy and respect
89 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs
55 %
Patients who reported that they "Always" received help after using the call button as soon as they wanted
84 %
Patients who reported that they "Always" received bathroom help as soon as they wanted
79 %

Cleanliness

Patients who reported that their room and bathroom were "Always" clean
88 %

Quietness

Patients who reported that the area around their room was "Always" quiet at night
78 %

Communication about medicines

Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for
85 %
Patients who reported that staff "Always" explained about medicines before giving it to them
73 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital
66 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects
62 %

Discharge information

Patients who reported that YES, they did discuss whether they would need help after discharge
95 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge
93 %
Patients who reported that YES, they were given information about what to do during their recovery at home
95 %
Patients who "Strongly Agree" they understood their care when they left the hospital
62 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health
64 %

Recommend hospital

Patients who reported YES, they would definitely recommend the hospital
76 %

Overall hospital rating

Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)
83 %