About Mountains Community Hospital
Mountains Community Hospital
is a critical access hospital
located in Lake Arrowhead, California. This hospital ownership
type
is Government - Hospital District or Authority.
90% of patients would definitely recommend Mountains Community Hospital.
Mountains Community Hospital is located at 29101 Hospital Road, Lake Arrowhead, CA 92352 and can be contacted via phone
number (909) 336-3651.
Details
Able to receive lab results electronically
Yes
Able to track patients' lab results, tests, and referrals electronically between visits
Yes
Meets criteria for promoting interoperability of certified electronic health records (EHRs):
Yes
Overview
| Hostpital Name |
Mountains Community Hospital |
| Hospital Type |
Critical Access Hospitals |
| Ownership |
Government - Hospital District or Authority |
| Address |
29101 Hospital Road
Lake Arrowhead, CA 92352
|
| Phone |
(909) 336-3651 |
Overall Hospital Quality
Rating
The Overall Hospital Quality Star rating summarizes a variety of measures across 7 areas of
quality. Rating was created by Centers for Medicare & Medicaid Services (CMS).
Safety of Care
Not Available
Readmission
Not Available
Patient Experience
Not Available
Effectiveness of Care
Not Available
Timeliness of Care
Not Available
Efficient use of Medical Imaging
Same as the national average
Patient Survey
The patient survey rating measures patients' experiences of their hospital care. Recently
discharged patients were asked about important topics like how well nurses and doctors
communicated, how responsive hospital staff were to their needs, and the cleanliness and
quietness of the hospital environment.
Nurse communication
Patients who reported that their nurses "Always" communicated well
90
%
Patients who reported that their nurses "Always" listened carefully to them
89
%
Patients who reported that their nurses "Always" explained things in a way they could understand
85
%
Doctor communication
Patients who reported that their doctors "Always" communicated well
82
%
Patients who reported that their doctors "Always" explained things in a way they could understand
83
%
Patients who reported that their doctors "Always" listened carefully to them
77
%
Care transition
Patients who reported that their nurses "Always" treated them with courtesy and respect
96
%
Patients who reported that they "Always" received help as soon as they wanted
83
%
Patients who reported that their doctors "Always" treated them with courtesy and respect
86
%
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs
50
%
Patients who reported that they "Always" received help after using the call button as soon as they wanted
83
%
Patients who reported that they "Always" received bathroom help as soon as they wanted
83
%
Cleanliness
Patients who reported that their room and bathroom were "Always" clean
91
%
Quietness
Patients who reported that the area around their room was "Always" quiet at night
52
%
Communication about medicines
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for
84
%
Patients who reported that staff "Always" explained about medicines before giving it to them
77
%
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital
61
%
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects
70
%
Discharge information
Patients who reported that YES, they did discuss whether they would need help after discharge
95
%
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge
96
%
Patients who reported that YES, they were given information about what to do during their recovery at home
95
%
Patients who "Strongly Agree" they understood their care when they left the hospital
54
%
Patients who "Strongly Agree" that they understood their responsiblities in managing their health
51
%
Recommend hospital
Patients who reported YES, they would definitely recommend the hospital
90
%
Overall hospital rating
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)
81
%