Hospital

Multicare Good Samaritan Hospital

Quality Rating:
Patient Survey Rating:
Location
401 15Th Avenue Se
Puyallup, WA 98372

Phone Number
(253) 697-2102

About Multicare Good Samaritan Hospital

Multicare Good Samaritan Hospital is an acute care hospital located in Puyallup, Washington. This hospital ownership type is Voluntary non-profit - Private. According to Centers for Medicare & Medicaid Services (CMS) rating, Multicare Good Samaritan Hospital scores above national average on 2 quality topics: Readmission and Efficient use of Medical Imaging.
69% of patients would definitely recommend Multicare Good Samaritan Hospital.

Multicare Good Samaritan Hospital is located at 401 15Th Avenue Se, Puyallup, WA 98372 and can be contacted via phone number (253) 697-2102.

Details

Able to receive lab results electronically
Yes
Able to track patients' lab results, tests, and referrals electronically between visits
Yes
Meets criteria for promoting interoperability of certified electronic health records (EHRs):
Yes

Overview

Hostpital Name Multicare Good Samaritan Hospital
Hospital Type Acute Care Hospitals
Ownership Voluntary non-profit - Private
Address 401 15Th Avenue Se
Puyallup, WA 98372
Phone (253) 697-2102

Overall Hospital Quality Rating

The Overall Hospital Quality Star rating summarizes a variety of measures across 7 areas of quality. Rating was created by Centers for Medicare & Medicaid Services (CMS).

Mortality
Same as the national average
Safety of Care
Below the national average
Readmission
Above the national average
Patient Experience
Below the national average
Effectiveness of Care
Same as the national average
Timeliness of Care
Below the national average
Efficient use of Medical Imaging
Above the national average

Patient Survey

The patient survey rating measures patients' experiences of their hospital care. Recently discharged patients were asked about important topics like how well nurses and doctors communicated, how responsive hospital staff were to their needs, and the cleanliness and quietness of the hospital environment.

Nurse communication

Patients who reported that their nurses "Always" communicated well
76 %
Patients who reported that their nurses "Always" listened carefully to them
73 %
Patients who reported that their nurses "Always" explained things in a way they could understand
71 %

Doctor communication

Patients who reported that their doctors "Always" communicated well
73 %
Patients who reported that their doctors "Always" explained things in a way they could understand
67 %
Patients who reported that their doctors "Always" listened carefully to them
71 %

Care transition

Patients who reported that their nurses "Always" treated them with courtesy and respect
85 %
Patients who reported that they "Always" received help as soon as they wanted
60 %
Patients who reported that their doctors "Always" treated them with courtesy and respect
83 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs
41 %
Patients who reported that they "Always" received help after using the call button as soon as they wanted
55 %
Patients who reported that they "Always" received bathroom help as soon as they wanted
64 %

Cleanliness

Patients who reported that their room and bathroom were "Always" clean
72 %

Quietness

Patients who reported that the area around their room was "Always" quiet at night
53 %

Communication about medicines

Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for
74 %
Patients who reported that staff "Always" explained about medicines before giving it to them
60 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital
57 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects
46 %

Discharge information

Patients who reported that YES, they did discuss whether they would need help after discharge
85 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge
87 %
Patients who reported that YES, they were given information about what to do during their recovery at home
86 %
Patients who "Strongly Agree" they understood their care when they left the hospital
48 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health
46 %

Recommend hospital

Patients who reported YES, they would definitely recommend the hospital
69 %

Overall hospital rating

Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)
67 %