Hospital

Osf Holy Family Medical Center

Quality Rating:
Patient Survey Rating:
Not Available
Location
1000 W Harlem Avenue
Monmouth, IL 61462

Phone Number
(309) 734-3141

About Osf Holy Family Medical Center

Osf Holy Family Medical Center is a critical access hospital located in Monmouth, Illinois. This hospital ownership type is Voluntary non-profit - Church. According to Centers for Medicare & Medicaid Services (CMS) rating, Osf Holy Family Medical Center scores above national average on 2 quality topics: Readmission and Timeliness of Care.
85% of patients would definitely recommend Osf Holy Family Medical Center.

Osf Holy Family Medical Center is located at 1000 W Harlem Avenue, Monmouth, IL 61462 and can be contacted via phone number (309) 734-3141.

Details

Able to receive lab results electronically
Yes
Able to track patients' lab results, tests, and referrals electronically between visits
Yes

Overview

Hostpital Name Osf Holy Family Medical Center
Hospital Type Critical Access Hospitals
Ownership Voluntary non-profit - Church
Address 1000 W Harlem Avenue
Monmouth, IL 61462
Phone (309) 734-3141

Overall Hospital Quality Rating

The Overall Hospital Quality Star rating summarizes a variety of measures across 7 areas of quality. Rating was created by Centers for Medicare & Medicaid Services (CMS).

Mortality
Same as the national average
Safety of Care
Not Available
Readmission
Above the national average
Patient Experience
Not Available
Effectiveness of Care
Not Available
Timeliness of Care
Above the national average
Efficient use of Medical Imaging
Same as the national average

Patient Survey

The patient survey rating measures patients' experiences of their hospital care. Recently discharged patients were asked about important topics like how well nurses and doctors communicated, how responsive hospital staff were to their needs, and the cleanliness and quietness of the hospital environment.

Nurse communication

Patients who reported that their nurses "Always" communicated well
97 %
Patients who reported that their nurses "Always" listened carefully to them
96 %
Patients who reported that their nurses "Always" explained things in a way they could understand
92 %

Doctor communication

Patients who reported that their doctors "Always" communicated well
87 %
Patients who reported that their doctors "Always" explained things in a way they could understand
79 %
Patients who reported that their doctors "Always" listened carefully to them
88 %

Care transition

Patients who reported that their nurses "Always" treated them with courtesy and respect
98 %
Patients who reported that they "Always" received help as soon as they wanted
86 %
Patients who reported that their doctors "Always" treated them with courtesy and respect
93 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs
57 %
Patients who reported that they "Always" received help after using the call button as soon as they wanted
90 %
Patients who reported that they "Always" received bathroom help as soon as they wanted
83 %

Cleanliness

Patients who reported that their room and bathroom were "Always" clean
92 %

Quietness

Patients who reported that the area around their room was "Always" quiet at night
74 %

Communication about medicines

Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for
85 %
Patients who reported that staff "Always" explained about medicines before giving it to them
79 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital
75 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects
73 %

Discharge information

Patients who reported that YES, they did discuss whether they would need help after discharge
94 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge
94 %
Patients who reported that YES, they were given information about what to do during their recovery at home
94 %
Patients who "Strongly Agree" they understood their care when they left the hospital
65 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health
64 %

Recommend hospital

Patients who reported YES, they would definitely recommend the hospital
85 %

Overall hospital rating

Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)
93 %