Hospital

Pacifica Hospital Of The Valley

Quality Rating:
Patient Survey Rating:
Location
9449 San Fernando Rd
Sun Valley, CA 91352

Phone Number
(818) 767-3310

About Pacifica Hospital Of The Valley

Pacifica Hospital Of The Valley is an acute care hospital located in Sun Valley, California. This hospital ownership type is Proprietary. According to Centers for Medicare & Medicaid Services (CMS) rating, Pacifica Hospital Of The Valley scores above national average on 1 quality topic: Readmission.
51% of patients would definitely recommend Pacifica Hospital Of The Valley.

Pacifica Hospital Of The Valley is located at 9449 San Fernando Rd, Sun Valley, CA 91352 and can be contacted via phone number (818) 767-3310.

Details

Able to receive lab results electronically
Yes
Able to track patients' lab results, tests, and referrals electronically between visits
Yes

Overview

Hostpital Name Pacifica Hospital Of The Valley
Hospital Type Acute Care Hospitals
Ownership Proprietary
Address 9449 San Fernando Rd
Sun Valley, CA 91352
Phone (818) 767-3310

Overall Hospital Quality Rating

The Overall Hospital Quality Star rating summarizes a variety of measures across 7 areas of quality. Rating was created by Centers for Medicare & Medicaid Services (CMS).

Mortality
Same as the national average
Safety of Care
Not Available
Readmission
Above the national average
Patient Experience
Below the national average
Effectiveness of Care
Same as the national average
Timeliness of Care
Below the national average
Efficient use of Medical Imaging
Not Available

Patient Survey

The patient survey rating measures patients' experiences of their hospital care. Recently discharged patients were asked about important topics like how well nurses and doctors communicated, how responsive hospital staff were to their needs, and the cleanliness and quietness of the hospital environment.

Nurse communication

Patients who reported that their nurses "Always" communicated well
68 %
Patients who reported that their nurses "Always" listened carefully to them
63 %
Patients who reported that their nurses "Always" explained things in a way they could understand
64 %

Doctor communication

Patients who reported that their doctors "Always" communicated well
68 %
Patients who reported that their doctors "Always" explained things in a way they could understand
64 %
Patients who reported that their doctors "Always" listened carefully to them
66 %

Care transition

Patients who reported that their nurses "Always" treated them with courtesy and respect
75 %
Patients who reported that they "Always" received help as soon as they wanted
57 %
Patients who reported that their doctors "Always" treated them with courtesy and respect
73 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs
25 %
Patients who reported that they "Always" received help after using the call button as soon as they wanted
53 %
Patients who reported that they "Always" received bathroom help as soon as they wanted
60 %

Cleanliness

Patients who reported that their room and bathroom were "Always" clean
72 %

Quietness

Patients who reported that the area around their room was "Always" quiet at night
41 %

Communication about medicines

Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for
63 %
Patients who reported that staff "Always" explained about medicines before giving it to them
51 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital
39 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects
39 %

Discharge information

Patients who reported that YES, they did discuss whether they would need help after discharge
69 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge
82 %
Patients who reported that YES, they were given information about what to do during their recovery at home
76 %
Patients who "Strongly Agree" they understood their care when they left the hospital
33 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health
35 %

Recommend hospital

Patients who reported YES, they would definitely recommend the hospital
51 %

Overall hospital rating

Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)
50 %