Hospital

Pender Community Hospital

Quality Rating:
Patient Survey Rating:
Not Available
Location
P O Box 100, 100 Hospital Drive
Pender, NE 68047

Phone Number
(402) 385-3083

About Pender Community Hospital

Pender Community Hospital is a critical access hospital located in Pender, Nebraska. This hospital ownership type is Government - Hospital District or Authority. According to Centers for Medicare & Medicaid Services (CMS) rating, Pender Community Hospital scores above national average on 1 quality topic: Timeliness of Care.
91% of patients would definitely recommend Pender Community Hospital.

Pender Community Hospital is located at P O Box 100, 100 Hospital Drive, Pender, NE 68047 and can be contacted via phone number (402) 385-3083.

Details

Able to receive lab results electronically
Not Available
Able to track patients' lab results, tests, and referrals electronically between visits
Not Available
Meets criteria for promoting interoperability of certified electronic health records (EHRs):
Yes

Overview

Hostpital Name Pender Community Hospital
Hospital Type Critical Access Hospitals
Ownership Government - Hospital District or Authority
Address P O Box 100, 100 Hospital Drive
Pender, NE 68047
Phone (402) 385-3083

Overall Hospital Quality Rating

The Overall Hospital Quality Star rating summarizes a variety of measures across 7 areas of quality. Rating was created by Centers for Medicare & Medicaid Services (CMS).

Mortality
Same as the national average
Safety of Care
Not Available
Readmission
Same as the national average
Patient Experience
Not Available
Effectiveness of Care
Not Available
Timeliness of Care
Above the national average
Efficient use of Medical Imaging
Not Available

Patient Survey

The patient survey rating measures patients' experiences of their hospital care. Recently discharged patients were asked about important topics like how well nurses and doctors communicated, how responsive hospital staff were to their needs, and the cleanliness and quietness of the hospital environment.

Nurse communication

Patients who reported that their nurses "Always" communicated well
92 %
Patients who reported that their nurses "Always" listened carefully to them
92 %
Patients who reported that their nurses "Always" explained things in a way they could understand
91 %

Doctor communication

Patients who reported that their doctors "Always" communicated well
94 %
Patients who reported that their doctors "Always" explained things in a way they could understand
92 %
Patients who reported that their doctors "Always" listened carefully to them
93 %

Care transition

Patients who reported that their nurses "Always" treated them with courtesy and respect
93 %
Patients who reported that they "Always" received help as soon as they wanted
78 %
Patients who reported that their doctors "Always" treated them with courtesy and respect
97 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs
60 %
Patients who reported that they "Always" received help after using the call button as soon as they wanted
72 %
Patients who reported that they "Always" received bathroom help as soon as they wanted
85 %

Cleanliness

Patients who reported that their room and bathroom were "Always" clean
88 %

Quietness

Patients who reported that the area around their room was "Always" quiet at night
85 %

Communication about medicines

Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for
88 %
Patients who reported that staff "Always" explained about medicines before giving it to them
73 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital
81 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects
57 %

Discharge information

Patients who reported that YES, they did discuss whether they would need help after discharge
87 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge
92 %
Patients who reported that YES, they were given information about what to do during their recovery at home
90 %
Patients who "Strongly Agree" they understood their care when they left the hospital
70 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health
69 %

Recommend hospital

Patients who reported YES, they would definitely recommend the hospital
91 %

Overall hospital rating

Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)
91 %