About Pontiac General Hospital
Pontiac General Hospital
is an acute care hospital
located in Pontiac, Michigan. This hospital ownership
type
is Proprietary.
42% of patients would definitely recommend Pontiac General Hospital.
Pontiac General Hospital is located at 461 W Huron St, Pontiac, MI 48341 and can be contacted via phone
number (248) 857-7200.
Details
Able to receive lab results electronically
Yes
Able to track patients' lab results, tests, and referrals electronically between visits
Yes
Overview
| Hostpital Name |
Pontiac General Hospital |
| Hospital Type |
Acute Care Hospitals |
| Ownership |
Proprietary |
| Address |
461 W Huron St
Pontiac, MI 48341
|
| Phone |
(248) 857-7200 |
Overall Hospital Quality
Rating
The Overall Hospital Quality Star rating summarizes a variety of measures across 7 areas of
quality. Rating was created by Centers for Medicare & Medicaid Services (CMS).
Safety of Care
Not Available
Readmission
Not Available
Patient Experience
Not Available
Effectiveness of Care
Not Available
Timeliness of Care
Not Available
Efficient use of Medical Imaging
Not Available
Patient Survey
The patient survey rating measures patients' experiences of their hospital care. Recently
discharged patients were asked about important topics like how well nurses and doctors
communicated, how responsive hospital staff were to their needs, and the cleanliness and
quietness of the hospital environment.
Nurse communication
Patients who reported that their nurses "Always" communicated well
65
%
Patients who reported that their nurses "Always" listened carefully to them
63
%
Patients who reported that their nurses "Always" explained things in a way they could understand
59
%
Doctor communication
Patients who reported that their doctors "Always" communicated well
68
%
Patients who reported that their doctors "Always" explained things in a way they could understand
57
%
Patients who reported that their doctors "Always" listened carefully to them
67
%
Care transition
Patients who reported that their nurses "Always" treated them with courtesy and respect
73
%
Patients who reported that they "Always" received help as soon as they wanted
65
%
Patients who reported that their doctors "Always" treated them with courtesy and respect
79
%
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs
33
%
Patients who reported that they "Always" received help after using the call button as soon as they wanted
65
%
Patients who reported that they "Always" received bathroom help as soon as they wanted
55
%
Cleanliness
Patients who reported that their room and bathroom were "Always" clean
56
%
Quietness
Patients who reported that the area around their room was "Always" quiet at night
74
%
Communication about medicines
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for
75
%
Patients who reported that staff "Always" explained about medicines before giving it to them
57
%
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital
34
%
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects
39
%
Discharge information
Patients who reported that YES, they did discuss whether they would need help after discharge
74
%
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge
88
%
Patients who reported that YES, they were given information about what to do during their recovery at home
82
%
Patients who "Strongly Agree" they understood their care when they left the hospital
33
%
Patients who "Strongly Agree" that they understood their responsiblities in managing their health
31
%
Recommend hospital
Patients who reported YES, they would definitely recommend the hospital
42
%
Overall hospital rating
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)
45
%