Hospital

Prosser Memorial Hospital

Quality Rating:
Patient Survey Rating:
Location
723 Memorial Street
Prosser, WA 99350

Phone Number
(509) 786-2222

About Prosser Memorial Hospital

Prosser Memorial Hospital is a critical access hospital located in Prosser, Washington. This hospital ownership type is Government - Hospital District or Authority. According to Centers for Medicare & Medicaid Services (CMS) rating, Prosser Memorial Hospital scores above national average on 1 quality topic: Readmission. The recent patient survey in this hospital shows good discharge information.
75% of patients would definitely recommend Prosser Memorial Hospital.

Prosser Memorial Hospital is located at 723 Memorial Street, Prosser, WA 99350 and can be contacted via phone number (509) 786-2222.

Details

Able to receive lab results electronically
Not Available
Able to track patients' lab results, tests, and referrals electronically between visits
Not Available
Meets criteria for promoting interoperability of certified electronic health records (EHRs):
Yes

Overview

Hostpital Name Prosser Memorial Hospital
Hospital Type Critical Access Hospitals
Ownership Government - Hospital District or Authority
Address 723 Memorial Street
Prosser, WA 99350
Phone (509) 786-2222

Overall Hospital Quality Rating

The Overall Hospital Quality Star rating summarizes a variety of measures across 7 areas of quality. Rating was created by Centers for Medicare & Medicaid Services (CMS).

Mortality
Same as the national average
Safety of Care
Not Available
Readmission
Above the national average
Patient Experience
Same as the national average
Effectiveness of Care
Not Available
Timeliness of Care
Not Available
Efficient use of Medical Imaging
Same as the national average

Patient Survey

The patient survey rating measures patients' experiences of their hospital care. Recently discharged patients were asked about important topics like how well nurses and doctors communicated, how responsive hospital staff were to their needs, and the cleanliness and quietness of the hospital environment.

Nurse communication

Patients who reported that their nurses "Always" communicated well
80 %
Patients who reported that their nurses "Always" listened carefully to them
76 %
Patients who reported that their nurses "Always" explained things in a way they could understand
78 %

Doctor communication

Patients who reported that their doctors "Always" communicated well
82 %
Patients who reported that their doctors "Always" explained things in a way they could understand
80 %
Patients who reported that their doctors "Always" listened carefully to them
80 %

Care transition

Patients who reported that their nurses "Always" treated them with courtesy and respect
86 %
Patients who reported that they "Always" received help as soon as they wanted
70 %
Patients who reported that their doctors "Always" treated them with courtesy and respect
86 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs
45 %
Patients who reported that they "Always" received help after using the call button as soon as they wanted
66 %
Patients who reported that they "Always" received bathroom help as soon as they wanted
72 %

Cleanliness

Patients who reported that their room and bathroom were "Always" clean
72 %

Quietness

Patients who reported that the area around their room was "Always" quiet at night
59 %

Communication about medicines

Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for
82 %
Patients who reported that staff "Always" explained about medicines before giving it to them
66 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital
54 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects
50 %

Discharge information

Patients who reported that YES, they did discuss whether they would need help after discharge
86 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge
91 %
Patients who reported that YES, they were given information about what to do during their recovery at home
89 %
Patients who "Strongly Agree" they understood their care when they left the hospital
50 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health
48 %

Recommend hospital

Patients who reported YES, they would definitely recommend the hospital
75 %

Overall hospital rating

Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)
75 %