About Ray County Memorial Hospital
Ray County Memorial Hospital
is a critical access hospital
located in Richmond, Missouri. This hospital ownership
type
is Government - Local.
According to Centers for Medicare & Medicaid Services (CMS) rating, Ray County Memorial Hospital scores above national average on 1 quality topic: Timeliness of Care.
55% of patients would definitely recommend Ray County Memorial Hospital.
Ray County Memorial Hospital is located at 904 Wollard Boulevard, Richmond, MO 64085 and can be contacted via phone
number (816) 470-5432.
Details
Able to receive lab results electronically
Not Available
Able to track patients' lab results, tests, and referrals electronically between visits
Not Available
Meets criteria for promoting interoperability of certified electronic health records (EHRs):
Yes
Overview
| Hostpital Name |
Ray County Memorial Hospital |
| Hospital Type |
Critical Access Hospitals |
| Ownership |
Government - Local |
| Address |
904 Wollard Boulevard
Richmond, MO 64085
|
| Phone |
(816) 470-5432 |
Overall Hospital Quality
Rating
The Overall Hospital Quality Star rating summarizes a variety of measures across 7 areas of
quality. Rating was created by Centers for Medicare & Medicaid Services (CMS).
Mortality
Same as the national average
Safety of Care
Not Available
Readmission
Same as the national average
Patient Experience
Same as the national average
Effectiveness of Care
Not Available
Timeliness of Care
Above the national average
Efficient use of Medical Imaging
Not Available
Patient Survey
The patient survey rating measures patients' experiences of their hospital care. Recently
discharged patients were asked about important topics like how well nurses and doctors
communicated, how responsive hospital staff were to their needs, and the cleanliness and
quietness of the hospital environment.
Nurse communication
Patients who reported that their nurses "Always" communicated well
76
%
Patients who reported that their nurses "Always" listened carefully to them
73
%
Patients who reported that their nurses "Always" explained things in a way they could understand
69
%
Doctor communication
Patients who reported that their doctors "Always" communicated well
82
%
Patients who reported that their doctors "Always" explained things in a way they could understand
79
%
Patients who reported that their doctors "Always" listened carefully to them
78
%
Care transition
Patients who reported that their nurses "Always" treated them with courtesy and respect
86
%
Patients who reported that they "Always" received help as soon as they wanted
69
%
Patients who reported that their doctors "Always" treated them with courtesy and respect
90
%
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs
35
%
Patients who reported that they "Always" received help after using the call button as soon as they wanted
70
%
Patients who reported that they "Always" received bathroom help as soon as they wanted
68
%
Cleanliness
Patients who reported that their room and bathroom were "Always" clean
81
%
Quietness
Patients who reported that the area around their room was "Always" quiet at night
62
%
Communication about medicines
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for
80
%
Patients who reported that staff "Always" explained about medicines before giving it to them
67
%
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital
61
%
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects
54
%
Discharge information
Patients who reported that YES, they did discuss whether they would need help after discharge
79
%
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge
88
%
Patients who reported that YES, they were given information about what to do during their recovery at home
84
%
Patients who "Strongly Agree" they understood their care when they left the hospital
47
%
Patients who "Strongly Agree" that they understood their responsiblities in managing their health
46
%
Recommend hospital
Patients who reported YES, they would definitely recommend the hospital
55
%
Overall hospital rating
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)
66
%