Hospital

Riverview Regional Medical Center

Quality Rating:
Patient Survey Rating:
Location
600 South Third Street
Gadsden, AL 35901

Phone Number
(256) 543-5200

About Riverview Regional Medical Center

Riverview Regional Medical Center is an acute care hospital located in Gadsden, Alabama. This hospital ownership type is Proprietary. According to Centers for Medicare & Medicaid Services (CMS) rating, Riverview Regional Medical Center scores above national average on 2 quality topics: Safety of Care and Timeliness of Care.
72% of patients would definitely recommend Riverview Regional Medical Center.

Riverview Regional Medical Center is located at 600 South Third Street, Gadsden, AL 35901 and can be contacted via phone number (256) 543-5200.

Details

Able to receive lab results electronically
Yes
Able to track patients' lab results, tests, and referrals electronically between visits
No
Meets criteria for promoting interoperability of certified electronic health records (EHRs):
Yes

Overview

Hostpital Name Riverview Regional Medical Center
Hospital Type Acute Care Hospitals
Ownership Proprietary
Address 600 South Third Street
Gadsden, AL 35901
Phone (256) 543-5200

Overall Hospital Quality Rating

The Overall Hospital Quality Star rating summarizes a variety of measures across 7 areas of quality. Rating was created by Centers for Medicare & Medicaid Services (CMS).

Mortality
Same as the national average
Safety of Care
Above the national average
Readmission
Below the national average
Patient Experience
Below the national average
Effectiveness of Care
Same as the national average
Timeliness of Care
Above the national average
Efficient use of Medical Imaging
Not Available

Patient Survey

The patient survey rating measures patients' experiences of their hospital care. Recently discharged patients were asked about important topics like how well nurses and doctors communicated, how responsive hospital staff were to their needs, and the cleanliness and quietness of the hospital environment.

Nurse communication

Patients who reported that their nurses "Always" communicated well
80 %
Patients who reported that their nurses "Always" listened carefully to them
77 %
Patients who reported that their nurses "Always" explained things in a way they could understand
75 %

Doctor communication

Patients who reported that their doctors "Always" communicated well
78 %
Patients who reported that their doctors "Always" explained things in a way they could understand
75 %
Patients who reported that their doctors "Always" listened carefully to them
77 %

Care transition

Patients who reported that their nurses "Always" treated them with courtesy and respect
86 %
Patients who reported that they "Always" received help as soon as they wanted
70 %
Patients who reported that their doctors "Always" treated them with courtesy and respect
83 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs
40 %
Patients who reported that they "Always" received help after using the call button as soon as they wanted
67 %
Patients who reported that they "Always" received bathroom help as soon as they wanted
72 %

Cleanliness

Patients who reported that their room and bathroom were "Always" clean
77 %

Quietness

Patients who reported that the area around their room was "Always" quiet at night
64 %

Communication about medicines

Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for
76 %
Patients who reported that staff "Always" explained about medicines before giving it to them
61 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital
53 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects
47 %

Discharge information

Patients who reported that YES, they did discuss whether they would need help after discharge
83 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge
89 %
Patients who reported that YES, they were given information about what to do during their recovery at home
86 %
Patients who "Strongly Agree" they understood their care when they left the hospital
48 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health
50 %

Recommend hospital

Patients who reported YES, they would definitely recommend the hospital
72 %

Overall hospital rating

Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)
66 %