About Shenandoah Medical Center
Shenandoah Medical Center
is a critical access hospital
located in Shenandoah, Iowa. This hospital ownership
type
is Voluntary non-profit - Private.
According to Centers for Medicare & Medicaid Services (CMS) rating, Shenandoah Medical Center scores above national average on 1 quality topic: Timeliness of Care.
65% of patients would definitely recommend Shenandoah Medical Center.
Shenandoah Medical Center is located at 300 Pershing Avenue, Shenandoah, IA 51601 and can be contacted via phone
number (712) 246-1230.
Details
Able to receive lab results electronically
Not Available
Able to track patients' lab results, tests, and referrals electronically between visits
Not Available
Meets criteria for promoting interoperability of certified electronic health records (EHRs):
Yes
Overview
| Hostpital Name |
Shenandoah Medical Center |
| Hospital Type |
Critical Access Hospitals |
| Ownership |
Voluntary non-profit - Private |
| Address |
300 Pershing Avenue
Shenandoah, IA 51601
|
| Phone |
(712) 246-1230 |
Overall Hospital Quality
Rating
The Overall Hospital Quality Star rating summarizes a variety of measures across 7 areas of
quality. Rating was created by Centers for Medicare & Medicaid Services (CMS).
Safety of Care
Not Available
Readmission
Below the national average
Patient Experience
Not Available
Effectiveness of Care
Not Available
Timeliness of Care
Above the national average
Efficient use of Medical Imaging
Same as the national average
Patient Survey
The patient survey rating measures patients' experiences of their hospital care. Recently
discharged patients were asked about important topics like how well nurses and doctors
communicated, how responsive hospital staff were to their needs, and the cleanliness and
quietness of the hospital environment.
Nurse communication
Patients who reported that their nurses "Always" communicated well
80
%
Patients who reported that their nurses "Always" listened carefully to them
80
%
Patients who reported that their nurses "Always" explained things in a way they could understand
73
%
Doctor communication
Patients who reported that their doctors "Always" communicated well
80
%
Patients who reported that their doctors "Always" explained things in a way they could understand
76
%
Patients who reported that their doctors "Always" listened carefully to them
79
%
Care transition
Patients who reported that their nurses "Always" treated them with courtesy and respect
86
%
Patients who reported that they "Always" received help as soon as they wanted
76
%
Patients who reported that their doctors "Always" treated them with courtesy and respect
85
%
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs
40
%
Patients who reported that they "Always" received help after using the call button as soon as they wanted
74
%
Patients who reported that they "Always" received bathroom help as soon as they wanted
77
%
Cleanliness
Patients who reported that their room and bathroom were "Always" clean
74
%
Quietness
Patients who reported that the area around their room was "Always" quiet at night
60
%
Communication about medicines
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for
78
%
Patients who reported that staff "Always" explained about medicines before giving it to them
62
%
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital
57
%
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects
46
%
Discharge information
Patients who reported that YES, they did discuss whether they would need help after discharge
68
%
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge
88
%
Patients who reported that YES, they were given information about what to do during their recovery at home
78
%
Patients who "Strongly Agree" they understood their care when they left the hospital
47
%
Patients who "Strongly Agree" that they understood their responsiblities in managing their health
43
%
Recommend hospital
Patients who reported YES, they would definitely recommend the hospital
65
%
Overall hospital rating
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)
67
%