Hospital

St Croix Regional Medical Ctr

Quality Rating:
Patient Survey Rating:
Location
235 State Street
Saint Croix Falls, WI 54024

Phone Number
(715) 483-0556

About St Croix Regional Medical Ctr

St Croix Regional Medical Ctr is a critical access hospital located in Saint Croix Falls, Wisconsin. This hospital ownership type is Voluntary non-profit - Private. According to Centers for Medicare & Medicaid Services (CMS) rating, St Croix Regional Medical Ctr scores above national average on 1 quality topic: Patient Experience. The recent patient survey in this hospital shows: very good communication nurses, good communication with doctors, good care transition in the hospital, hospital cleanliness at a high level, hospital quietness at a very high level, good communication about medicines and very good discharge information.
75% of patients would definitely recommend St Croix Regional Medical Ctr.

St Croix Regional Medical Ctr is located at 235 State Street, Saint Croix Falls, WI 54024 and can be contacted via phone number (715) 483-0556.

Details

Able to receive lab results electronically
Not Available
Able to track patients' lab results, tests, and referrals electronically between visits
Not Available

Overview

Hostpital Name St Croix Regional Medical Ctr
Hospital Type Critical Access Hospitals
Ownership Voluntary non-profit - Private
Address 235 State Street
Saint Croix Falls, WI 54024
Phone (715) 483-0556

Overall Hospital Quality Rating

The Overall Hospital Quality Star rating summarizes a variety of measures across 7 areas of quality. Rating was created by Centers for Medicare & Medicaid Services (CMS).

Mortality
Same as the national average
Safety of Care
Not Available
Readmission
Same as the national average
Patient Experience
Above the national average
Effectiveness of Care
Same as the national average
Timeliness of Care
Not Available
Efficient use of Medical Imaging
Same as the national average

Patient Survey

The patient survey rating measures patients' experiences of their hospital care. Recently discharged patients were asked about important topics like how well nurses and doctors communicated, how responsive hospital staff were to their needs, and the cleanliness and quietness of the hospital environment.

Nurse communication

Patients who reported that their nurses "Always" communicated well
87 %
Patients who reported that their nurses "Always" listened carefully to them
85 %
Patients who reported that their nurses "Always" explained things in a way they could understand
82 %

Doctor communication

Patients who reported that their doctors "Always" communicated well
86 %
Patients who reported that their doctors "Always" explained things in a way they could understand
80 %
Patients who reported that their doctors "Always" listened carefully to them
86 %

Care transition

Patients who reported that their nurses "Always" treated them with courtesy and respect
93 %
Patients who reported that they "Always" received help as soon as they wanted
79 %
Patients who reported that their doctors "Always" treated them with courtesy and respect
92 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs
52 %
Patients who reported that they "Always" received help after using the call button as soon as they wanted
78 %
Patients who reported that they "Always" received bathroom help as soon as they wanted
81 %

Cleanliness

Patients who reported that their room and bathroom were "Always" clean
84 %

Quietness

Patients who reported that the area around their room was "Always" quiet at night
70 %

Communication about medicines

Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for
86 %
Patients who reported that staff "Always" explained about medicines before giving it to them
68 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital
63 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects
51 %

Discharge information

Patients who reported that YES, they did discuss whether they would need help after discharge
91 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge
93 %
Patients who reported that YES, they were given information about what to do during their recovery at home
92 %
Patients who "Strongly Agree" they understood their care when they left the hospital
56 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health
53 %

Recommend hospital

Patients who reported YES, they would definitely recommend the hospital
75 %

Overall hospital rating

Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)
78 %