About Sutter Surgical Hospital - North Valley
Sutter Surgical Hospital - North Valley
is an acute care hospital
located in Yuba City, California. This hospital ownership
type
is Physician.
According to Centers for Medicare & Medicaid Services (CMS) rating, Sutter Surgical Hospital - North Valley scores above national average on 1 quality topic: Patient Experience.
The recent patient survey in this hospital shows: good communication nurses, very good communication with doctors, good care transition in the hospital, hospital cleanliness at a high level, hospital quietness at a very high level, very good communication about medicines and very good discharge information.
90% of patients would definitely recommend Sutter Surgical Hospital - North Valley.
Sutter Surgical Hospital - North Valley is located at 455 Plumas Blvd, Yuba City, CA 95991 and can be contacted via phone
number (530) 749-5700.
Overall Hospital Quality
Rating
The Overall Hospital Quality Star rating summarizes a variety of measures across 7 areas of
quality. Rating was created by Centers for Medicare & Medicaid Services (CMS).
Safety of Care
Not Available
Readmission
Not Available
Patient Experience
Above the national average
Effectiveness of Care
Not Available
Timeliness of Care
Not Available
Efficient use of Medical Imaging
Not Available
Patient Survey
The patient survey rating measures patients' experiences of their hospital care. Recently
discharged patients were asked about important topics like how well nurses and doctors
communicated, how responsive hospital staff were to their needs, and the cleanliness and
quietness of the hospital environment.
Nurse communication
Patients who reported that their nurses "Always" communicated well
87
%
Patients who reported that their nurses "Always" listened carefully to them
87
%
Patients who reported that their nurses "Always" explained things in a way they could understand
82
%
Doctor communication
Patients who reported that their doctors "Always" communicated well
88
%
Patients who reported that their doctors "Always" explained things in a way they could understand
83
%
Patients who reported that their doctors "Always" listened carefully to them
89
%
Care transition
Patients who reported that their nurses "Always" treated them with courtesy and respect
92
%
Patients who reported that they "Always" received help as soon as they wanted
81
%
Patients who reported that their doctors "Always" treated them with courtesy and respect
92
%
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs
55
%
Patients who reported that they "Always" received help after using the call button as soon as they wanted
83
%
Patients who reported that they "Always" received bathroom help as soon as they wanted
78
%
Cleanliness
Patients who reported that their room and bathroom were "Always" clean
85
%
Quietness
Patients who reported that the area around their room was "Always" quiet at night
76
%
Communication about medicines
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for
88
%
Patients who reported that staff "Always" explained about medicines before giving it to them
75
%
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital
68
%
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects
63
%
Discharge information
Patients who reported that YES, they did discuss whether they would need help after discharge
91
%
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge
94
%
Patients who reported that YES, they were given information about what to do during their recovery at home
93
%
Patients who "Strongly Agree" they understood their care when they left the hospital
62
%
Patients who "Strongly Agree" that they understood their responsiblities in managing their health
62
%
Recommend hospital
Patients who reported YES, they would definitely recommend the hospital
90
%
Overall hospital rating
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)
88
%