Hospital

The Hospital Of Central Connecticut

Quality Rating:
Patient Survey Rating:
Location
100 Grand Street
New Britain, CT 6050

Phone Number
(860) 224-5011

About The Hospital Of Central Connecticut

The Hospital Of Central Connecticut is an acute care hospital located in New Britain, Connecticut. This hospital ownership type is Voluntary non-profit - Other. According to Centers for Medicare & Medicaid Services (CMS) rating, The Hospital Of Central Connecticut scores above national average on 1 quality topic: Mortality. The recent patient survey in this hospital shows good communication nurses.
70% of patients would definitely recommend The Hospital Of Central Connecticut.

The Hospital Of Central Connecticut is located at 100 Grand Street, New Britain, CT 6050 and can be contacted via phone number (860) 224-5011.

Details

Able to receive lab results electronically
Yes
Able to track patients' lab results, tests, and referrals electronically between visits
Yes
Meets criteria for promoting interoperability of certified electronic health records (EHRs):
Yes

Overview

Hostpital Name The Hospital Of Central Connecticut
Hospital Type Acute Care Hospitals
Ownership Voluntary non-profit - Other
Address 100 Grand Street
New Britain, CT 6050
Phone (860) 224-5011

Overall Hospital Quality Rating

The Overall Hospital Quality Star rating summarizes a variety of measures across 7 areas of quality. Rating was created by Centers for Medicare & Medicaid Services (CMS).

Mortality
Above the national average
Safety of Care
Below the national average
Readmission
Same as the national average
Patient Experience
Same as the national average
Effectiveness of Care
Same as the national average
Timeliness of Care
Below the national average
Efficient use of Medical Imaging
Same as the national average

Patient Survey

The patient survey rating measures patients' experiences of their hospital care. Recently discharged patients were asked about important topics like how well nurses and doctors communicated, how responsive hospital staff were to their needs, and the cleanliness and quietness of the hospital environment.

Nurse communication

Patients who reported that their nurses "Always" communicated well
81 %
Patients who reported that their nurses "Always" listened carefully to them
77 %
Patients who reported that their nurses "Always" explained things in a way they could understand
77 %

Doctor communication

Patients who reported that their doctors "Always" communicated well
80 %
Patients who reported that their doctors "Always" explained things in a way they could understand
76 %
Patients who reported that their doctors "Always" listened carefully to them
78 %

Care transition

Patients who reported that their nurses "Always" treated them with courtesy and respect
88 %
Patients who reported that they "Always" received help as soon as they wanted
61 %
Patients who reported that their doctors "Always" treated them with courtesy and respect
87 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs
44 %
Patients who reported that they "Always" received help after using the call button as soon as they wanted
60 %
Patients who reported that they "Always" received bathroom help as soon as they wanted
63 %

Cleanliness

Patients who reported that their room and bathroom were "Always" clean
74 %

Quietness

Patients who reported that the area around their room was "Always" quiet at night
50 %

Communication about medicines

Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for
77 %
Patients who reported that staff "Always" explained about medicines before giving it to them
62 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital
59 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects
47 %

Discharge information

Patients who reported that YES, they did discuss whether they would need help after discharge
83 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge
89 %
Patients who reported that YES, they were given information about what to do during their recovery at home
86 %
Patients who "Strongly Agree" they understood their care when they left the hospital
51 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health
51 %

Recommend hospital

Patients who reported YES, they would definitely recommend the hospital
70 %

Overall hospital rating

Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)
68 %