Hospital

The Miriam Hospital

Quality Rating:
Patient Survey Rating:
Location
164 Summit Avenue
Providence, RI 2906

Phone Number
(401) 793-2500

About The Miriam Hospital

The Miriam Hospital is an acute care hospital located in Providence, Rhode Island. This hospital ownership type is Voluntary non-profit - Private. According to Centers for Medicare & Medicaid Services (CMS) rating, The Miriam Hospital scores above national average on 3 quality topics: Mortality, Patient Experience and Efficient use of Medical Imaging. The recent patient survey in this hospital shows: very good communication nurses, good communication with doctors, good care transition in the hospital and good discharge information.
84% of patients would definitely recommend The Miriam Hospital.

The Miriam Hospital is located at 164 Summit Avenue, Providence, RI 2906 and can be contacted via phone number (401) 793-2500.

Details

Able to receive lab results electronically
Yes
Able to track patients' lab results, tests, and referrals electronically between visits
Yes
Meets criteria for promoting interoperability of certified electronic health records (EHRs):
Yes

Overview

Hostpital Name The Miriam Hospital
Hospital Type Acute Care Hospitals
Ownership Voluntary non-profit - Private
Address 164 Summit Avenue
Providence, RI 2906
Phone (401) 793-2500

Overall Hospital Quality Rating

The Overall Hospital Quality Star rating summarizes a variety of measures across 7 areas of quality. Rating was created by Centers for Medicare & Medicaid Services (CMS).

Mortality
Above the national average
Safety of Care
Below the national average
Readmission
Below the national average
Patient Experience
Above the national average
Effectiveness of Care
Same as the national average
Timeliness of Care
Below the national average
Efficient use of Medical Imaging
Above the national average

Patient Survey

The patient survey rating measures patients' experiences of their hospital care. Recently discharged patients were asked about important topics like how well nurses and doctors communicated, how responsive hospital staff were to their needs, and the cleanliness and quietness of the hospital environment.

Nurse communication

Patients who reported that their nurses "Always" communicated well
86 %
Patients who reported that their nurses "Always" listened carefully to them
84 %
Patients who reported that their nurses "Always" explained things in a way they could understand
83 %

Doctor communication

Patients who reported that their doctors "Always" communicated well
84 %
Patients who reported that their doctors "Always" explained things in a way they could understand
79 %
Patients who reported that their doctors "Always" listened carefully to them
82 %

Care transition

Patients who reported that their nurses "Always" treated them with courtesy and respect
92 %
Patients who reported that they "Always" received help as soon as they wanted
66 %
Patients who reported that their doctors "Always" treated them with courtesy and respect
90 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs
50 %
Patients who reported that they "Always" received help after using the call button as soon as they wanted
67 %
Patients who reported that they "Always" received bathroom help as soon as they wanted
66 %

Cleanliness

Patients who reported that their room and bathroom were "Always" clean
75 %

Quietness

Patients who reported that the area around their room was "Always" quiet at night
51 %

Communication about medicines

Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for
79 %
Patients who reported that staff "Always" explained about medicines before giving it to them
64 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital
66 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects
49 %

Discharge information

Patients who reported that YES, they did discuss whether they would need help after discharge
88 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge
90 %
Patients who reported that YES, they were given information about what to do during their recovery at home
89 %
Patients who "Strongly Agree" they understood their care when they left the hospital
58 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health
57 %

Recommend hospital

Patients who reported YES, they would definitely recommend the hospital
84 %

Overall hospital rating

Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)
79 %