Hospital

Thedacare Medical Center-Waupaca

Quality Rating:
Patient Survey Rating:
Location
800 Riverside Drive
Waupaca, WI 54981

Phone Number
(715) 258-1000

About Thedacare Medical Center-Waupaca

Thedacare Medical Center-Waupaca is a critical access hospital located in Waupaca, Wisconsin. This hospital ownership type is Voluntary non-profit - Private. According to Centers for Medicare & Medicaid Services (CMS) rating, Thedacare Medical Center-Waupaca scores above national average on 2 quality topics: Patient Experience and Timeliness of Care. The recent patient survey in this hospital shows: good communication nurses, good communication with doctors, good care transition in the hospital, hospital quietness at a very high level, very good communication about medicines and good discharge information.
65% of patients would definitely recommend Thedacare Medical Center-Waupaca.

Thedacare Medical Center-Waupaca is located at 800 Riverside Drive, Waupaca, WI 54981 and can be contacted via phone number (715) 258-1000.

Details

Able to receive lab results electronically
Not Available
Able to track patients' lab results, tests, and referrals electronically between visits
Not Available
Meets criteria for promoting interoperability of certified electronic health records (EHRs):
Yes

Overview

Hostpital Name Thedacare Medical Center-Waupaca
Hospital Type Critical Access Hospitals
Ownership Voluntary non-profit - Private
Address 800 Riverside Drive
Waupaca, WI 54981
Phone (715) 258-1000

Overall Hospital Quality Rating

The Overall Hospital Quality Star rating summarizes a variety of measures across 7 areas of quality. Rating was created by Centers for Medicare & Medicaid Services (CMS).

Mortality
Same as the national average
Safety of Care
Not Available
Readmission
Same as the national average
Patient Experience
Above the national average
Effectiveness of Care
Same as the national average
Timeliness of Care
Above the national average
Efficient use of Medical Imaging
Same as the national average

Patient Survey

The patient survey rating measures patients' experiences of their hospital care. Recently discharged patients were asked about important topics like how well nurses and doctors communicated, how responsive hospital staff were to their needs, and the cleanliness and quietness of the hospital environment.

Nurse communication

Patients who reported that their nurses "Always" communicated well
80 %
Patients who reported that their nurses "Always" listened carefully to them
76 %
Patients who reported that their nurses "Always" explained things in a way they could understand
74 %

Doctor communication

Patients who reported that their doctors "Always" communicated well
84 %
Patients who reported that their doctors "Always" explained things in a way they could understand
78 %
Patients who reported that their doctors "Always" listened carefully to them
84 %

Care transition

Patients who reported that their nurses "Always" treated them with courtesy and respect
88 %
Patients who reported that they "Always" received help as soon as they wanted
67 %
Patients who reported that their doctors "Always" treated them with courtesy and respect
92 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs
45 %
Patients who reported that they "Always" received help after using the call button as soon as they wanted
60 %
Patients who reported that they "Always" received bathroom help as soon as they wanted
74 %

Cleanliness

Patients who reported that their room and bathroom were "Always" clean
78 %

Quietness

Patients who reported that the area around their room was "Always" quiet at night
69 %

Communication about medicines

Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for
83 %
Patients who reported that staff "Always" explained about medicines before giving it to them
75 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital
64 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects
66 %

Discharge information

Patients who reported that YES, they did discuss whether they would need help after discharge
86 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge
95 %
Patients who reported that YES, they were given information about what to do during their recovery at home
91 %
Patients who "Strongly Agree" they understood their care when they left the hospital
55 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health
56 %

Recommend hospital

Patients who reported YES, they would definitely recommend the hospital
65 %

Overall hospital rating

Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)
72 %