About Togus Va Medical Center
Togus Va Medical Center
is an acute care hospital (department of defence)
located in Augusta, Maine. This hospital ownership
type
is Department of Defense.
The recent patient survey in this hospital shows: very good communication nurses, very good communication with doctors, very care transition in the hospital, very good communication about medicines and good discharge information.
83% of patients would definitely recommend Togus Va Medical Center.
Togus Va Medical Center is located at 1 Va Center, Augusta, ME 4330 and can be contacted via phone
number (207) 623-8411.
Patient Survey
The patient survey rating measures patients' experiences of their hospital care. Recently
discharged patients were asked about important topics like how well nurses and doctors
communicated, how responsive hospital staff were to their needs, and the cleanliness and
quietness of the hospital environment.
Nurse communication
Patients who reported that their nurses "Always" communicated well
90
%
Patients who reported that their nurses "Always" listened carefully to them
87
%
Patients who reported that their nurses "Always" explained things in a way they could understand
88
%
Doctor communication
Patients who reported that their doctors "Always" communicated well
89
%
Patients who reported that their doctors "Always" explained things in a way they could understand
86
%
Patients who reported that their doctors "Always" listened carefully to them
87
%
Care transition
Patients who reported that their nurses "Always" treated them with courtesy and respect
96
%
Patients who reported that they "Always" received help as soon as they wanted
76
%
Patients who reported that their doctors "Always" treated them with courtesy and respect
95
%
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs
54
%
Patients who reported that they "Always" received help after using the call button as soon as they wanted
81
%
Patients who reported that they "Always" received bathroom help as soon as they wanted
72
%
Cleanliness
Patients who reported that their room and bathroom were "Always" clean
79
%
Quietness
Patients who reported that the area around their room was "Always" quiet at night
59
%
Communication about medicines
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for
85
%
Patients who reported that staff "Always" explained about medicines before giving it to them
74
%
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital
76
%
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects
63
%
Discharge information
Patients who reported that YES, they did discuss whether they would need help after discharge
88
%
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge
91
%
Patients who reported that YES, they were given information about what to do during their recovery at home
90
%
Patients who "Strongly Agree" they understood their care when they left the hospital
65
%
Patients who "Strongly Agree" that they understood their responsiblities in managing their health
66
%
Recommend hospital
Patients who reported YES, they would definitely recommend the hospital
83
%
Overall hospital rating
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)
81
%