Hospital

Tristar Centennial Medical Center

Quality Rating:
Patient Survey Rating:
Location
2300 Patterson Street
Nashville, TN 37203

Phone Number
(615) 342-1000

About Tristar Centennial Medical Center

Tristar Centennial Medical Center is an acute care hospital located in Nashville, Tennessee. This hospital ownership type is Proprietary. According to Centers for Medicare & Medicaid Services (CMS) rating, Tristar Centennial Medical Center scores above national average on 3 quality topics: Safety of Care, Patient Experience and Effectiveness of Care. The recent patient survey in this hospital shows: good communication nurses, good care transition in the hospital and hospital quietness at a high level.
80% of patients would definitely recommend Tristar Centennial Medical Center.

Tristar Centennial Medical Center is located at 2300 Patterson Street, Nashville, TN 37203 and can be contacted via phone number (615) 342-1000.

Details

Able to receive lab results electronically
Yes
Able to track patients' lab results, tests, and referrals electronically between visits
Yes
Meets criteria for promoting interoperability of certified electronic health records (EHRs):
Yes

Overview

Hostpital Name Tristar Centennial Medical Center
Hospital Type Acute Care Hospitals
Ownership Proprietary
Address 2300 Patterson Street
Nashville, TN 37203
Phone (615) 342-1000

Overall Hospital Quality Rating

The Overall Hospital Quality Star rating summarizes a variety of measures across 7 areas of quality. Rating was created by Centers for Medicare & Medicaid Services (CMS).

Mortality
Same as the national average
Safety of Care
Above the national average
Readmission
Below the national average
Patient Experience
Above the national average
Effectiveness of Care
Above the national average
Timeliness of Care
Same as the national average
Efficient use of Medical Imaging
Same as the national average

Patient Survey

The patient survey rating measures patients' experiences of their hospital care. Recently discharged patients were asked about important topics like how well nurses and doctors communicated, how responsive hospital staff were to their needs, and the cleanliness and quietness of the hospital environment.

Nurse communication

Patients who reported that their nurses "Always" communicated well
82 %
Patients who reported that their nurses "Always" listened carefully to them
80 %
Patients who reported that their nurses "Always" explained things in a way they could understand
78 %

Doctor communication

Patients who reported that their doctors "Always" communicated well
82 %
Patients who reported that their doctors "Always" explained things in a way they could understand
77 %
Patients who reported that their doctors "Always" listened carefully to them
80 %

Care transition

Patients who reported that their nurses "Always" treated them with courtesy and respect
87 %
Patients who reported that they "Always" received help as soon as they wanted
69 %
Patients who reported that their doctors "Always" treated them with courtesy and respect
88 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs
51 %
Patients who reported that they "Always" received help after using the call button as soon as they wanted
68 %
Patients who reported that they "Always" received bathroom help as soon as they wanted
70 %

Cleanliness

Patients who reported that their room and bathroom were "Always" clean
72 %

Quietness

Patients who reported that the area around their room was "Always" quiet at night
67 %

Communication about medicines

Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for
79 %
Patients who reported that staff "Always" explained about medicines before giving it to them
66 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital
62 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects
54 %

Discharge information

Patients who reported that YES, they did discuss whether they would need help after discharge
83 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge
90 %
Patients who reported that YES, they were given information about what to do during their recovery at home
87 %
Patients who "Strongly Agree" they understood their care when they left the hospital
56 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health
56 %

Recommend hospital

Patients who reported YES, they would definitely recommend the hospital
80 %

Overall hospital rating

Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)
79 %