Hospital

Umd Upper Chesapeake Medical Center

Quality Rating:
Patient Survey Rating:
Location
500 Upper Chesapeake Drive
Bel Air, MD 21014

Phone Number
(443) 643-3303

About Umd Upper Chesapeake Medical Center

Umd Upper Chesapeake Medical Center is an acute care hospital located in Bel Air, Maryland. This hospital ownership type is Voluntary non-profit - Other. According to Centers for Medicare & Medicaid Services (CMS) rating, Umd Upper Chesapeake Medical Center scores above national average on 3 quality topics: Safety of Care, Readmission and Efficient use of Medical Imaging.
63% of patients would definitely recommend Umd Upper Chesapeake Medical Center.

Umd Upper Chesapeake Medical Center is located at 500 Upper Chesapeake Drive, Bel Air, MD 21014 and can be contacted via phone number (443) 643-3303.

Details

Able to receive lab results electronically
Yes
Able to track patients' lab results, tests, and referrals electronically between visits
Yes

Overview

Hostpital Name Umd Upper Chesapeake Medical Center
Hospital Type Acute Care Hospitals
Ownership Voluntary non-profit - Other
Address 500 Upper Chesapeake Drive
Bel Air, MD 21014
Phone (443) 643-3303

Overall Hospital Quality Rating

The Overall Hospital Quality Star rating summarizes a variety of measures across 7 areas of quality. Rating was created by Centers for Medicare & Medicaid Services (CMS).

Mortality
Below the national average
Safety of Care
Above the national average
Readmission
Above the national average
Patient Experience
Same as the national average
Effectiveness of Care
Same as the national average
Timeliness of Care
Below the national average
Efficient use of Medical Imaging
Above the national average

Patient Survey

The patient survey rating measures patients' experiences of their hospital care. Recently discharged patients were asked about important topics like how well nurses and doctors communicated, how responsive hospital staff were to their needs, and the cleanliness and quietness of the hospital environment.

Nurse communication

Patients who reported that their nurses "Always" communicated well
75 %
Patients who reported that their nurses "Always" listened carefully to them
72 %
Patients who reported that their nurses "Always" explained things in a way they could understand
71 %

Doctor communication

Patients who reported that their doctors "Always" communicated well
75 %
Patients who reported that their doctors "Always" explained things in a way they could understand
70 %
Patients who reported that their doctors "Always" listened carefully to them
72 %

Care transition

Patients who reported that their nurses "Always" treated them with courtesy and respect
83 %
Patients who reported that they "Always" received help as soon as they wanted
58 %
Patients who reported that their doctors "Always" treated them with courtesy and respect
83 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs
40 %
Patients who reported that they "Always" received help after using the call button as soon as they wanted
54 %
Patients who reported that they "Always" received bathroom help as soon as they wanted
63 %

Cleanliness

Patients who reported that their room and bathroom were "Always" clean
71 %

Quietness

Patients who reported that the area around their room was "Always" quiet at night
49 %

Communication about medicines

Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for
74 %
Patients who reported that staff "Always" explained about medicines before giving it to them
59 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital
58 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects
45 %

Discharge information

Patients who reported that YES, they did discuss whether they would need help after discharge
86 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge
87 %
Patients who reported that YES, they were given information about what to do during their recovery at home
86 %
Patients who "Strongly Agree" they understood their care when they left the hospital
48 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health
45 %

Recommend hospital

Patients who reported YES, they would definitely recommend the hospital
63 %

Overall hospital rating

Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)
62 %